Exceptional

Superb

Superb

Liked: Everything Nice pool, big rooms, views, rootop
Disliked: Balta restaurant

Very good

Liked: convenient location and the staff was amazing
Disliked: beds are hard and the fridge didn’t work

Experience Luxury and Convenience. Your...

Liked: Sofitel is amazing! We had a great time there, enjoying a wonderful breakfast and relaxing by the fantastic pool after hours of exploring Mexico City. The location is perfect, situated between the bustling La Condesa and the quieter Roma Norte, making it easy to reach any destination in the city.

Great hotel in the center...

Excellent service and location

Liked: Fantastic, friendly staff. Great to have the coffee shop at the entrance. A lot to walk to and easy Uber ride to the city.
Disliked: Next to US consulate so a lot of police/army presence.

Very good

Liked: Great location and spacious room. Extensive breakfast options and nice views over the city.
Disliked: Limited coffee choice in the room, not enough cups (only one ristretto cup and one longo cup for two people...). For the price, the hotel also lacked character and is perhaps a better fit for business trips than vacations.

Enjoyable stay with one problem.

Liked: Good location, nice room and good staff.
Disliked: Upon landing in Mexico we called the concierge and asked to be provided with a car and driver to take us to the hotel. We were a family of 6 and had 3 cases. The car arrived after 20 minutes and took us to the hotel. The driver asked for 3900 Pesos. This is an extremely high price. The cost of Two Uber (Black) would have been 800 Pesos. The hotel charged us almost five times that sum. I protested to the hotel but they (kindly) refusedto lower the cost. DO NOT ask the hotel for transportation.