Sofitel Marseille Vieux Port Guest Reviews
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1.4 miles from Marseille centre |
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Donna Mon, 18 November 2024
A waste of money and...
Liked: The location was great and the staff member at check in was lovely.
Disliked: Apart from the check in staff and the room staff (who were excellent) the staff were unfriendly and generally disrespectful. This is not acceptable for a hotel of this level. The staff in the bar were especially rude to the point that I felt they laughed with each other when I made a request. I’m not sure they are used to dealing with women of colour.
Adamantios Sat, 16 November 2024
Great hotel, staff could use...
Michal Wed, 23 October 2024
Not recommended for this category....
Liked: Good location Rooftop bar
Disliked: Rooms are old and half facing a very gloomy backyard full of AC units. Lower level corridors and rooms smelled really bad (like a cave)Carpets looks and feels dirty.
Chui Mon, 7 October 2024
Pleasant
Lauren Sun, 29 September 2024
Very good
Liked: Really helpful and friendly staff, super comfortable beds and nice rooms. Good spa.
Disliked: Showers could have been a bit better, and an outdoor pool would have been nice
Burcu Fri, 27 September 2024
The hotel is good but...
Liked: The staff was very good. The bed was comfortable. The hotel was very silent.
Disliked: The toiletries were very limited and the liquid toiletries were fixed on the wall (including the body lotion). There could be more choices and small bottles at least for the body lotion. The hotel is a bit far from the main stores and restaurants, you need to walk 15-16 min. Although the room is well decorated, it’s a bit old. The shower leaks outside when you take a shower. The closet doors make noise when you open. It’s pricey.
Ankit Wed, 25 September 2024
Exceptional
Susan Sun, 15 September 2024
Perfect Last Stay in France
Liked: This is perfectly located on Vieux port! A beautiful hotel!
Disliked: I loved everything.
Serge Wed, 11 September 2024
Very good
Hadi Fri, 30 August 2024
In general was excellent stay
Liked: Excelled location, staff are excellent particularly those working in the breakfast restaurant
Disliked: It was said the hotel has a swimming pool but it turned out has got no one, but the compound contains an other hotel which has a swimming pool, the receptionist can phone the other hotel and allow you to use that swimming pool