H

Liked: Did not have breakfast
Disliked: Coffee capsules were disgusting!!!!Bought some capsules at a nearby starbucks

Good

Liked: The location and the breakfast esp the views. Our room was nice and also liked that our mini bar was replenished daily and was for free. The staff were mostly friendly although some didn’t speak great English
Disliked: The building was so dated as were many of the common areas. The room service menu was average in term s of Choice and things were not often available and the prices were expensive for the offering . Not a lot of flexibility in the offering either ie mot everything was available all the time. The bar upstairs was also average and staff not very frienrly. The aircon /heating was were super noisy and kept us up a lot .

Very good

Liked: The location and the room . Breakfast was mostly good and a lot of choice
Disliked: The exterior was terribly old and shabby looking. Also some of the common areas were really in need of renovation. Also the fact that the room service menu was not fully available all the time. The muffin at breakfast was terrible . Cold and tasted bad

Exceptional

Exceptional

Superb

Good

Liked: Staff were exceptional, as was the restaurant and bar. The facilities were great as was the location
Disliked: Communal areas were beautiful. Rooms definately need updated in line with the rest of the hotel. Decor was outdated and tired.

It’s not what we think

Liked: No think .
Disliked: Just the Name

Great visit to Lyon

Liked: Great value for money in a lovely hotel