Superb

Very good

Very good

Liked: I love breakfast

Pleasant

Liked: Check in experience was not great!Room was good. Brunch was amazing!

Beautiful hotel and great location

Liked: Great location, friendly staff, interior design fantastic
Disliked: Small niggles such as iPad in rooms completely flat as put in cradle upside down, and water pressure in the shower terrible

Very comfortable and excellent customer...

Liked: Restaurant
Disliked: Views

Pleasant

Stay great, hotel great ,...

Liked: Hotel is good
Disliked: The hotel and booking.com stuffed me around long enough until i couldn't cancel the first night. Each kept saying the other had to do until it was too late.The other annoying thing is some staff have real French accent and a zillion fake French accents all to form part of the "Bonjour" experience. When you call the hotel from outside or even room service, the phones are turned down so low or they are using headsets and with a fake accent on the line you are left trying to guess every third word to work out what the person is saying. You are a service provider. Get the basics right. Things like I would like a grilled ham and cheese sandwich., No special mustard or sauce, no special French cheese, not a croc monsieur just a ham and cheese toasty. Happy to pay $30 dollars but for the stupid prices give me something that is edible at 1am, You have bread cheese and ham all from the breakfast buffet and for $599 per night i'm guessing someone in the building has made a ham and cheese toasty before. That would be service. I wasn't asking for a souffle or anything difficult that needed unique ingredients

Exceptional