Superb

Exceptional

Felt clean and smooth

Liked: Room style

Amazing view, but it's definitely...

Liked: Awesome view, very good location. Nice rooms
Disliked: Staff underqualified. Unacceptable cleaning level.Not even for a 3 stars hotel. Let alone a 5 one

Breath taking architecture throughout the...

Liked: Breath taking architecture throughout the hotel. From the beautiful exterior view with all the colour lights in the evening, to city sky line views all around the hotel. But the hotel resturant, ‘Das Loft’ is the reason I booked the hotel for our stay. Unforgettable view of the city in the morning over breakfast and drinks in the evening with the vibe of the live DJ.Exceptional customer service from prior to landing in the country Lavinna was on hand to help with organise special requests of flowers and birthday cake for my wife. Plus further recommendations in the city. The reception team and house keeping couldn’t do enough to cater to our needs being so quick and efficient! Magnificent facilities from the spa that included sauna, steam, two jacuzzi’s and various relaxation rooms. Plus the cardio fitness suite! Will be returning to SO Vienna and the wider group of this is the standard!
Disliked: I would love to see more weighted equipment in the fitness centre rather than just cardio equipment.

Exceptional

Breathtaking

Liked: I was thoroughly impressed by the exceptional service and comfortable accommodations. The room was spacious, spotlessly clean, and had a stunning view of the city skyline. The bed was incredibly comfortable, and the bathroom was well-stocked with high-quality toiletries. The staff went above and beyond to make us feel welcome. The hotel’s rooftop bar offered breathtaking views and delicious cocktails—perfect for unwinding after a day of exploring. Overall, our stay was fantastic. The combination of excellent service, comfortable accommodations, and a prime location made it a memorable experience. I would highly recommend this hotel to anyone visiting Vienna. Thank you to the entire team at SO/ for making our stay so enjoyable. We look forward to returning in the future!
Disliked: Absolutely NOTHING.

Exceptional

Liked: everything was perfect except that the restaurant did not have many options for children's food

Superb