Smart City Hostels by Safestay Edinburgh Guest Reviews
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Angel Mon, 11 November 2024
Exceptional
Liked: Beds
Disliked: .
Josh Mon, 11 November 2024
Edinburgh is a truely magical...
Liked: It was good value for money, staff were incredibly friendly and helpful when recommending things to do! The showers were also incredible!!
Disliked: The lack of plug sockets per room, I had to use the chargers downstairs in the lobby!
Roberts Mon, 11 November 2024
Exceptional
Tom Mon, 11 November 2024
Exceptional
Celia Mon, 11 November 2024
Overall a good stay. Would...
Liked: Value for money.Friendly helpful staff.
Disliked: Bed was terribly noisy, waking me up every time I moved slightly.Curtains fell down on me when opening them.Breakfast, average. Porridge option would be good.
Minahil Sat, 9 November 2024
I really need to know...
Liked: Only location was good very near from every where
Disliked: The hotel experience was disappointing. I booked a room for two, but they gave me a four-bed room, which was extremely uncomfortable. I feel like I completely wasted my money. It didn’t even feel like a proper hotel I could have gotten something much better for the same price.
Sandor Fri, 8 November 2024
Poor
Liked: The location. The staff was very kind and helpful.
Disliked: The bed was so uncomfortable that I woke up with the feeling I had been hit by a car. We had no hot water until I didn't speak with the staff.
Main Fri, 8 November 2024
Exceptional
Liked: staff are freindly and very helpful
Linda Thu, 7 November 2024
wouldn't hesitate to stay again...
Liked: bathroom was excellent as good as any fancy hotel
Disliked: shared kitchen a tad scruffy
Adrianbajirs Thu, 7 November 2024
Unprofessional staff, uncomfortable beds, noisy...
Liked: 9m walk from the train station
Disliked: - receptionist was not there when I arrived around 6pm, had to head to the bar and ask for her - receptionist then gave me the wrong code number for my room, I ended up knocking on someone's room which was embarrassing and had to go 5 floors down again with all my luggage, just tiring after my long trip..- Staff was unprofessional and not comprehensive.- mattresses for the bed were thin and uncomfortable - noisy night due to the open bar downstairs - noisy guests as for some reason it was full of students - too expensive for this sort of service