Pleasant and comfortable. Staff was nice and accommodating. Guests were polite and respectful. Breakfast was good.

Liked: Room was clean, comfortable and roomy.
Disliked: Elevator was kind of slow and limited parking.

Exceptional

Good

Exceptional

It was a nice stay....

Liked: The location.
Disliked: The bathroom light and air vent was very loud.

Very good

Liked: Easy location to find and met are needs.

Comfortable clean room with variety...

Liked: Location to interstate
Disliked: Bathroom ceiling water damage and wall trim should be repaired

It was good except the...

Liked: Clean off the interstate
Disliked: How high the beds were. I foundout the next day about the stools they had to get up on the bed. If you see short people tell them they have stools or have a sign at the desks. He didn’t inform us about the Wi-Fi. I had to call back no paper work with it.

Disappointing

Liked: The night front clerk was very friendly and helpful!
Disliked: The housekeeper was rude and blasted her radio while cleaning empty rooms for HOURS!!!!!

Unpleasant

Disliked: The hotel was hard to access due to road work. No information regarding this was posted or given at the time of booking. Could not use two types of payment bc the room was beimg split. We were traveling home from UAB after surgery and asked for a room on the Bottom floor or near the elevator. We were given a room on 3rd floor end of the hallway. The pool wasn't as pictured. I travel monthly, 5 hrs each way for treatment at UAB. We were not expecting special accommodations, but we were expecting courtesy at the minimum.