Sleep Inn & Suites Midland West Guest Reviews
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6.7 miles from Midland centre |
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Lazcorrea Wed, 18 December 2024
Good value for money
Liked: good location
Disliked: one of the vending machines was not working properly.
Stephannie Mon, 2 December 2024
Try to find a different...
Liked: The hotel was cleaning of my room was nice bed was made bathroom was clean had a fridge in the room a microwave as well
Disliked: When we first come into the hotel the staff was chit-chatting amongst themselves at the front desk one was leaning over the desk with the phone showing the other one pictures talking in Spanish. No one knew what they were talking about except people who speak Spanish. We waited probably about 10 minutes before they looked up and said oh are you checking in I said yes I have a resurrection she said okay give me one minute she booked Us in, we went upstairs come back down went to the hot tub which didn't work outside pool is a cold pool not heated at all. The gym had dirty towels laying all over the equipment and the vending machines that were there I could never find staff up front to buy anything. As we are leaving we had the same issue there was a lady sitting at the front desk on the phone she could not speak English at all she was trying to talk to someone about a reservation pick up at the airport once again I feel like if you're going to be in customer service living in Texas in America you should be speaking English. Our hotel stay was okay but the staff here definitely needs someone who can speak English.
Saul Sat, 23 November 2024
Exceptional
Jesse Mon, 18 November 2024
Exceptional
Miguel Sun, 3 November 2024
Superb
Alişan Fri, 18 October 2024
Exceptional
Samantha Mon, 30 September 2024
Exceptional
Mackenzie Sun, 29 September 2024
We enjoyed our stay, very...
Liked: Great location, loved the pool and the room
Disliked: The comfiness of the pull out sofa
Alan Fri, 27 September 2024
Very good
Liked: Clean comfortable rooms, price, the friendly, knowledgeable staff and airport shuttle
Disliked: Free parking was a plus but when I got back from my trip there was something covering my pickup. It won't wash off. I'm going to have to have it professionally cleaned.
Phyllis Thu, 26 September 2024
I was super pleased!!
Liked: It was convenient, clean, pleasant staff, lobby decorated for Halloween, nice breakfast, nice view from my room, I was super pleased!!