Exceptional

Pleasant

No Ice Machine was

Liked: Staff and Facility
Disliked: Ice Machine was broken and did not get fixes when I was there. Stayed only one day but was an inconvenience because I had to run out to get ice. Hopefully it will be fix when I go back in February.

Last time for us

Liked: Location
Disliked: Offers breakfast but there was none! No coffee cups. Rooms didn’t have cups. No cups no coffee to go with no breakfast……

Very good

Poor

Liked: When we checked in the girl at the desk was very nice
Disliked: The room was not as clean as it should have been. The bathroom was disgusting and clearly hadn't been cleaned. The sink counter walls and mirror in the bathroom were covered with toothpaste. I had to clean the bathroom myself with Clorox bathroom cleaner that I had to purchase myself. The shower curtain hadn't been cleaned in what looked like months and was covered with mold and pink mildew. The first night we were there we pulled the beds down to go to sleep and noticed that there was hair stuck to all of the sheets inside the bed. The second night we were there my son pulled his bed down and when he pulled back the comforter there was a huge hole in the comforter and all the stuffing was coming out of it. What they did was they put the fitted sheet on the bed put the flat sheet down put the comforter down and then covered it with another flat sheet so that we didn't see the nastiness and the stains all over the comforter and the holes that were in it. I would never stay here again because of that. There was also trash in the hallway in front of people's doors that they didn't pick up for two nights in a row. When we checked out Saturday morning the trash was still in the hallway in front of these people's doors. It was not as clean as it should have been for a hotel at all. I will never book here again because of that.

Could have been better

Liked: I love the location. The beds are comfortable, and our room was clean.
Disliked: We stayed for 6 days & 5 nights - I was told upon check-in on day 3 that someone would go in and clean the room, replace linen and towels. No one did. There was a very limited breakfast selection to include: a waffle maker, drinks, bagels, yogurt, and a piece of paper that said sorry, no delivery this week. For all 6 days days. The elevator needs to be fixed. It shakes when in use.

Exceptional

Disappointing

Disliked: Shower didn’t drain, sink was loose, fridge was leaking