Sleep Inn & Suites Augusta West Near Fort Eisenhower Guest Reviews
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4.3 miles from Grovetown centre |
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Jonathan Sat, 19 April 2025
Dingy hotel, mediocre breakfast, as...
Liked: Location and price were why we booked.
Disliked: Room was not well cleaned (very obvious mess of skin flakes all over couch and ottoman) and main lamp didn't work (cord was cut). The guy at the front desk came up, looked at it, argued with us, denied that it was dirty, denied that it was skin, then eventually, grudgingly, sent someone to clean the room and replace the lamp. Very unpleasant and unnecessary interaction. Otherwise, it was just a dingy hotel, which is fine. But that front desk guy really worked hard to earn this bad review.
Emmanuel Tue, 15 April 2025
Disappointing
Liked: They overcharged with respect to the agreed price.
Antoinette Sun, 16 March 2025
Exceptional
Liked: Everything
Lovett Sat, 15 March 2025
Exceptional
Candace Wed, 26 February 2025
Exceptional
Bray Mon, 10 February 2025
Passable
Jacob Sat, 8 February 2025
Never again.
Liked: Location
Disliked: Incompetent staff, reservation “didn’t show up” even though I had a confirmation message from the property, and they tried to make me book another room w/o confirming cancellation of the first room. And then were haggling prices and making the whole experience even worse.
Lesha Tue, 21 January 2025
It was decent
Liked: Check in was smooth
Disliked: They tried to over charge me which was a different price than what I booked the room for but it was fixed and the sofa and ottoman had stains on it but other than that it was fine
Elaine Wed, 8 January 2025
Very good
Liked: The room was clean, staff was very nice and helpful
Disliked: They really need pest control to spray for roaches. I saw one in my room upon arrival,and a few crawling down the hallway, both days I was there.Also, they should hold people accountable for smoking in the bathrooms. If the hotel says it's non smoking, then it's non smoking. I had to go back out to my car to get my inhaler because the bathroom smelled strongly of smoke..
Laura Sat, 28 December 2024
Very good
Liked: Rooms were nice and clean
Disliked: Breakfast area needed repairs and better variety in food. Shower needs water pressure