Sleep Inn Louisville Airport & Expo, Louisville

Key card didn't work. We were only there for one night and had to go downstairs 4 times the first day cause we couldn't get into our room! The lady made it seem like it was my fault and I had it too close to my phone or credit cards which we did not. My husband had them in his pockets with nothing else! Then the next morning we went down for breakfast and it was terrible - it was cold, bland, soggy eggs, hard bread and seemed old! So we said nope and headed back upstairs to our room so we could pack up and go somewhere else (and pay for breakfast even that was free) and couldn't get into our room again. Ugggh, so I go downstairs and she 'fixes' my key cards and I go back up to my hubby who is in the hall way waiting to get into the room once again and it still didn't work! It was just very unsatisfactory. We were there for our first out of state trip for our 11th anniversary. This is the first year we could go on a trip and this is what I will remember most ugh. We were so aggravated at this point it was ridiculous we will never stay there again!!

Liked: Only good thing was that it was clean.
Disliked: Key cards didn't work; breakfast was a terrible deal; lady was short with us.

Good

Liked: Very comfortable beds
Disliked: Rooms were swapped with the other party we were traveling with and one room was not cleaned.

Good for what you paid....

Liked: The breakfast would have been better if offered scramble eggs sometimes. Also the biscuit gravy was cold.
Disliked: The bathroom was a little small and did not care for the sliding door. Saw a roach.

Very good

Worth every dime

Liked: The rooms was clean and comfortable. Nice, friendly staff, very quiet.
Disliked: Not the best area

Passable

Liked: The breakfast was a complete waste. The eggs were dry and “grainy”, gravy was not good and the biscuits appeared to be just thawed and served cold.
Disliked: Ice maker on the second floor did not work and often time bags of trash were lined against the wall to my room.