Standards have really gone down...

Liked: Stay are friendly
Disliked: We have stayed here before and had a pleasant stay hence why we booked again. However this time the room was nothing like before. The bed was awful the creaking and cracking if you even moved a tiny bit kept us both awake a night. The chair to table was broken the back was broke so dangerous to sit on. There was no wardrobe just a stand up rail and self in corner of the room. Extremely basic bedding was stained with stains and the towels in bathroom were old and full of pulled threads. Also took a second payment without notifying on booking or checking in when asked told it was a holding fee and contact them if it doesn’t refund into bank!

Exceptional

Bad

Worst experience ever, specially when...

Liked: Location near Mall, Walmart, plaza
Disliked: The breakfast was the same every single day, the bed was sort damaged, the curtains were splashed with I don’t know what, perhaps vomit.The last night someone broke into my room, they stated the front desk assigned them my room number.

Has issues with cleaning personnel

Liked: location, close to shopping mall
Disliked: cleaning service was not made the 1st day

Many areas of opportunity to...

Liked: Fairly new, good breakfast, location
Disliked: Running water smells bad, always missing towels, shampoos, water bottles… Clearly short of staff

Very good

Exceptional

Passable

Disliked: Not very clean, not very sanitary. Some of the staff were not very proactive and my issues were not resolved on time.