Sleep Inn And Suites Hagerstown, Hagerstown

Pleasant

Liked: Clean

Disappointing

Liked: There was absolutely nothing to like. It was disappointing from the start
Disliked: The fact that I rented two rooms and they both were filled with bed bugs was very disgusting and very disappointing considering we drove 6 hours and got to our room to check in to find out it had bed bugs. The room had a smell and was very dirty

Bad

Liked: The Faculty people that worked in there were very pleasant people
Disliked: The place had bed bugs we got out it did not say the pool was not working that was one of the reasons we wanted it

Bad

It was dirty. The tv...

Liked: Nothing
Disliked: Everything

Save your money!

Liked: There are a lot of restaurants and stores around
Disliked: We didn't even stay. After booking on here , we arrived and the lady told us they need another $100 due to President's day on Monday. I only had the amount that booking.com told me I needed. We had no choice but to leave . The pool isn't open either . It's half filled and dirty.

Terrible

Liked: Nothing
Disliked: Pool broken, spa broke , water issues

Bad

Liked: Didn’t stay. Checked in to find out hotel pool closed until further notice
Disliked: Pool was closed. Cancelled stay and still waiting on refund

Bad

Liked: Nastiest hotel I’ve ever been to staff was terrible then the room was dirty and smelled like piss and dirty mop water ended up getting a refund and going somewhere else. Will never go back again.
Disliked: It was dirty

I needed a roof over...

Liked: The location was convenient.The shower was large with good water pressure.
Disliked: The hotel is very dirty and run down.Carpets are stained, walls stained and dirty, doors are dirty.My comforter was stained with blood - I tried to throw it on the floor to have house keeping replace it but they would just make my bed with it over and over. I just slept with the sheet.There were even stains on the ceiling.The smoke detector was ripped from the wall at some point with wires exposed.The tv was punched at some point and had a dark spot in it.My neighbors were having domestic disputes over and over. I couldn't sleep because the woman was screaming at her kids and spouse (?) all damn night. Police came to my neighbors twice during my stay and she was allowed to continue using the room.This is almost the worst hotel I've ever stayed in - the worst was a $30 a night hotel in Ocean City.