Great place if you don’t...

Liked: Friendly staff, clean rooms, adequate breakfast. The location is good and the price is right.
Disliked: Limited parking: only 9 spots, you back up an alley and turn a tight corner and then avoid the sudden drop on the left side. Really challenging.

We had visited Bilbao before,...

Liked: The location is in the old area of the city and there was parkiing avaliable.The room was perfect very clean and comfortable that it included a fridge but it did not supply a kettle or coffee maker.
Disliked: as explained a tea/coffe maker would have been great.

Exceptional

Pleasant

Liked: Very good value for money. On the edge of the Old town, so everything within a 10 min walk. Free parking at the facility was a huge positive as we had to return the car at the airport on the way out.

Pleasant

Great location, friendly staff and...

Liked: The vibe and decoration was great, staff were friendly, good breakfast and good price!

Pleasant stay in general

Liked: The best thing of this hotel is the location and the staff. The location is perfect, just next to the main busy area where all the bars are. There is also a free parking which is quite handy, even though is small, we always found a space. The staff is really friendly and helpfull.
Disliked: The beds and pillows are quite uncomfortable and hard. We couldn't sleep properly any night and this is quite important. If the beds and pillows were better, it would be a perfect affordable hotel.

Where we did meant we...

Liked: location, cleanliness, staff, price
Disliked: lack of kettle in the room

Very good

Liked: Location and the friendliness of the staff
Disliked: The beds made a lot of noise and they were not super comfortable.