Very good

Hassle free stay in the...

Liked: We definitely liked the location. From this place it is really close to all the attractions of the city center. The bonus is free parking but there are only 11 spaces so you may not get a spot and this can't be booked.
Disliked: The decor inside and and the facilities are rather dated so I wouldn't recommend it as a romantic getaway place.

Disappointing

Good

Liked: Good location, not noisy compared to staying further into the old town, clean, tidy rooms.
Disliked: Shame that the lift broke on check out morning, however did see the repair engineer arrive, so they were being proactive to resolve as soon as possible.

Great place if you don’t...

Liked: Friendly staff, clean rooms, adequate breakfast. The location is good and the price is right.
Disliked: Limited parking: only 9 spots, you back up an alley and turn a tight corner and then avoid the sudden drop on the left side. Really challenging.

We had visited Bilbao before,...

Liked: The location is in the old area of the city and there was parkiing avaliable.The room was perfect very clean and comfortable that it included a fridge but it did not supply a kettle or coffee maker.
Disliked: as explained a tea/coffe maker would have been great.

Exceptional

Pleasant

Liked: Very good value for money. On the edge of the Old town, so everything within a 10 min walk. Free parking at the facility was a huge positive as we had to return the car at the airport on the way out.

Pleasant