Great hotel; wonderful location; excellent rooms but above all the lady at the front desk was so helpful, polite and went above and beyond to make our stay an experience to remember - she took it from good to great!

Liked: The front desk service was on a different level.
Disliked: Nothing.

Liked: Very clean and close to everything

Very good

Silversmith - a beautiful stay

Liked: Great location, nearillennium Park, Art Institute, many bars and restaurants.
Disliked: The bar , lobby area of hotel and the room could use some improvements. Worn furniture and some wall paper damage.Not major, just noticeable and unexpected for such a historic hotel located in the heart of the city.

Great location

Liked: Great Location and accessible metro station
Disliked: Nothing really

Very good

Liked: The staff was so nice and easy to asked them questions. They even upgraded our room.
Disliked: The couch in our room had a straight vertical back so we couldn't sit on it.

Superb

It was great

Liked: The food was good

Would stay again

Liked: Excellent location! Very comfortable and front desk staff were wonderful

Superb

Passable

Liked: 1920 art deco look
Disliked: 3rd shift lady was mean