Great value for money

Liked: Excellent value for moneyStaff very cheery and helpfulFood greatEntertainment good
Disliked: N/a

Exceptional

Disappointing.

Liked: Rooms and public areas clean and tidy. Staff very good.
Disliked: Catering very poor, breakfast poor quality cheap ingredients and overcooked. Booked in for dinner on a pre-order only to be told at dinner time they didn't have enough beef, asked by the server did we won't roast pork which we said no. Astounded to be asked if we wanted a plate of veg and potatoes. Duty manager apologised and gave us a contribution to dinner elsewhere. You really shouldn't "run out" of items when dinner is on a pre-order. Had booked via Caledonian Travel for New Year but going to cancel now!

Exceptional

Liked: The hotel was clean staff where very friendly will definitely be going back .Enjoyed my time there.
Disliked: There was nothing to say about thatCouldn't fault then

Very good

Liked: Good room..room service everyday..heating on when it turned cold..plenty hot water..entertainment 2 nights out of 3 that I stayed..hotel seemed to be run in a relaxed easy going manner which reflected well with the clientele .
Disliked: Nothing comes to mind that I didn't like

Excellent Find

Liked: Hotel was clean and comfortable, breakfast good. We didn't experience evening entertainment, as was out and about
Disliked: Nothing to report

Amazing break would definitely go...

Liked: Staff were amazing the rooms were very clean and big location fab
Disliked: Bed was a little bit too springy

Did not enjoy this hotel...

Liked: The tram was at the bottom of the street easy to travel around
Disliked: Went into bedroom, very tiny room ,when coming out of bed put one foot down on the floor u were right into the wall, bits lying on bathroom floor, radiator dirty ,didn't use shower, only ordered 2 pieces of bacon for breakfast to get 8 small burnt ends of bacon ,disgusting also waited ages to get served and tea was cold asked for more hot tea and still waiting on it , I complained to young boy who said to me ,I know its been some morning ,will never stay again and would not reccomend this hotel

Exceptional

Liked: 5star experience