Silken Puerta Madrid Guest Reviews
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3.1 miles from Madrid centre |
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Ricardo Tue, 19 November 2024
A great oasis in madrid!
Liked: I have been in hundreds of hotels, and this must have been the cleanest! Excellent rooms. Super friendly and always available staff. Near the center but outside the ZBE zones, which allow me to ride my own car. I stayed there for three nights, and on two of them, I chose to have dinner at the hotel bar. The menu was varied, and the food was excellent. A 5 star hotel experience.
Disliked: They should improve their communication! It should be clear on the website that the hotel is located outside the ZBE (Low Emission Zone). The chat on Booking consistently informed me that the hotel was within a ZBE and that I needed to contact Madrid City Hall to find out how to reach the hotel, which turned out not to be true. I made a 700km journey worried about whether I could get to the hotel without risking a €200 fine.
Hans Sat, 16 November 2024
Neat airport hotel
Liked: Good TV system with Chrome cast capabilities is great. It was great that the bath room had a shower cabin in stead of having to stand in a bad tub.
Disliked: Breakfast was not great. No mini bar in the room. No coffee maker in the room. This is not a 4 star hotel as indicated.
Jennifer Thu, 14 November 2024
Superb
Marco Tue, 12 November 2024
It was ok
Liked: Looked clean
Disliked: Not much facilities, little information provided on check in about WiFi, hotel facilities, breakfast, etc
Daifallah Sun, 10 November 2024
Exceptional
Daniel Thu, 7 November 2024
Superb
Liked: We very much satisfied by everything. The location was near Sharma Climbing Center, wich was one of the places we wanted to visit. Enjoyed the architecture of the building. Fascinating concrete facade.
Bryan Sat, 2 November 2024
Exceptional
Juste Mon, 28 October 2024
Okish
Liked: Very clean and spacious room. Big bathroom with shower and bath. Lovely view and cozy loby. Friendly staff and great room service.
Disliked: No table water available on arrival at all. Instead there is a wending machine that charges €3 for small bottle of water… Restaurant is ok although quite pricey for amount of food you get. Breakfast is at 3 star hotel standard in my opinion as hot options were very limited. Air conditioning system is poor, lucky weather got cold so we were able to manage by keeping window open. Wifi was impossible to use due to poor connection so had to use mobile data instead.
Luka Sun, 27 October 2024
Exceptional
Cosmin Thu, 24 October 2024
Superb
Liked: Close to the airport… very clean. Staff friendly. Bus station nearby . The bus goes straight to city center… aprox 30 min drive
Disliked: Nothing really