Shoreline Inn & Conference Center Ascend Hotel Collection Guest Reviews
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Matthew Sat, 7 September 2024
Great view and close to...
Liked: View, clean. Spacious room. Great layout.
Disliked: Bed and pillows not the most comfortable. Tvs very small.
Bryan Fri, 6 September 2024
While nice, we will stay...
Liked: We loved being by the water and having access to the pools and hot tubs for out stay. The facilities were clean as well as our room.
Disliked: We were not told that breakfast was not included in our stay. We were told at check in breakfast times and location. In the morning, we went to the lounge and were told that we had limited options for breakfast due to staffing issues. We picked out our pastries and coffee and ate. When we went to leave, we were asked how we wanted to pay for our food. We assumed since we were guests a simple pastry and coffee would be included in our stay, instead we were charged $17. When we went to the desk the gentlemen looked up our reservation and said you made your reservation on booking.com as if that made us a lesser guest and that it clearly states on "the hotel website" breakfast is not included. Upon checking booking it stated that breakfast was available but not limited or excluded from our stay. Just felt misled and then instead of apologizing for any miscommunication we were made to feel like the bad guys for bringing it up. We came here to celebrate our 10-year wedding anniversary since we stayed here for our honeymoon.
David Fri, 6 September 2024
Good
Liked: Everything
Disliked: Paying a deposit, not getting it back
Frederick Tue, 3 September 2024
I enjoyed my stay and...
Liked: The cleanliness, professional staff and the area.
Disliked: The size of the TV in my room.
James Mon, 2 September 2024
Very pleased
Liked: Wonderful location, large, clean, comfortable room. Friendly and professional staff.
Tracy Mon, 2 September 2024
Superb
Kim Sun, 1 September 2024
Love the hotel and we...
Liked: Clean, views and staff was very nice
Disliked: Ice is only on the 1st floor
Jackie Sat, 31 August 2024
One of my favorite hotel...
Liked: staff was friendly and accommodating.
Disliked: cost
Louise Sat, 31 August 2024
Wonderful hotel at a great...
Liked: Wonderful decor & wonderful location. Food at restaurant was fabulous. Our check in experience was so nice with such a friendly lady greeting us. lovely walks around the hotel and terrific view from our room. We appreciated the small shop with supplies in the foyer too. Indoor and outdoor pools were nice touch.
Tc Wed, 28 August 2024
It was just ok, could...
Liked: It was on the water, friendly people.
Disliked: Amenities were so so… I have been in cheaper hotels that were nicer. Liked the view, but it was a good value for price.