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Shoreline Inn & Conference Center Ascend Hotel Collection eee - (888) 420-1641
Shoreline Inn & Conference Center Ascend Hotel Collection, 750 Terrace Point Road, Muskegon, MI -(888) 420-1641
Area: Muskegon
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4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (912 Ratings)
1.0 miles from Muskegon centre
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Hotel Description
Enjoy a tranquil retreat all year-round at the Shoreline Inn & Conference Center Ascend Hotel Collection hotel located in the lakefront resort community of Muskegon MI. This hotel is near the Culinary Institute of Michigan and Pere Marquette Lighthouse. Other nearby attractions include: Frauenthal Theater Lakeshore Museum Center Muskegon Museum of Art and L.C. Walker Arena. Guests of the hotel will enjoy the indoor and seasonal outdoor pool two indoor spa tubs an exercise facility an on-site restaurant room service and access to rooms with waterfront views upon request. Business travelers will appreciate the on-site Business Center which offers access to a computer with Internet and copy and fax services. Seven meeting rooms are available with the hotel able to accommodate 300 for banquets and 250 for conferences. Other amenities include: Free wireless high-speed Internet access and free newspaper are available. The hotel is 100 percent nonsmoking. All well-appointed guest rooms offer cable television a refrigerator microwave hair dryer alarm clock coffee maker iron and ironing board.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Library
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Pool with view
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Kids safety features
` Outdoor recreational features
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available

Shoreline Inn & Conference Center Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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4.5

Wonderful - 4.5 out of 5

Matthew Sat, 7 September 2024

Great view and close to...

Liked: View, clean. Spacious room. Great layout.
Disliked: Bed and pillows not the most comfortable. Tvs very small.

4

Very Good - 4.0 out of 5

Bryan Fri, 6 September 2024

While nice, we will stay...

Liked: We loved being by the water and having access to the pools and hot tubs for out stay. The facilities were clean as well as our room.
Disliked: We were not told that breakfast was not included in our stay. We were told at check in breakfast times and location. In the morning, we went to the lounge and were told that we had limited options for breakfast due to staffing issues. We picked out our pastries and coffee and ate. When we went to leave, we were asked how we wanted to pay for our food. We assumed since we were guests a simple pastry and coffee would be included in our stay, instead we were charged $17. When we went to the desk the gentlemen looked up our reservation and said you made your reservation on booking.com as if that made us a lesser guest and that it clearly states on "the hotel website" breakfast is not included. Upon checking booking it stated that breakfast was available but not limited or excluded from our stay. Just felt misled and then instead of apologizing for any miscommunication we were made to feel like the bad guys for bringing it up. We came here to celebrate our 10-year wedding anniversary since we stayed here for our honeymoon.

3.5

Good - 3.5 out of 5

David Fri, 6 September 2024

Good

Liked: Everything
Disliked: Paying a deposit, not getting it back

4.5

Wonderful - 4.5 out of 5

Frederick Tue, 3 September 2024

I enjoyed my stay and...

Liked: The cleanliness, professional staff and the area.
Disliked: The size of the TV in my room.

5

Exceptional - 5.0 out of 5

James Mon, 2 September 2024

Very pleased

Liked: Wonderful location, large, clean, comfortable room. Friendly and professional staff.

4.5

Wonderful - 4.5 out of 5

Tracy Mon, 2 September 2024

Superb

5

Exceptional - 5.0 out of 5

Kim Sun, 1 September 2024

Love the hotel and we...

Liked: Clean, views and staff was very nice
Disliked: Ice is only on the 1st floor

5

Exceptional - 5.0 out of 5

Jackie Sat, 31 August 2024

One of my favorite hotel...

Liked: staff was friendly and accommodating.
Disliked: cost

5

Exceptional - 5.0 out of 5

Louise Sat, 31 August 2024

Wonderful hotel at a great...

Liked: Wonderful decor & wonderful location. Food at restaurant was fabulous. Our check in experience was so nice with such a friendly lady greeting us. lovely walks around the hotel and terrific view from our room. We appreciated the small shop with supplies in the foyer too. Indoor and outdoor pools were nice touch.

4

Very Good - 4.0 out of 5

Tc Wed, 28 August 2024

It was just ok, could...

Liked: It was on the water, friendly people.
Disliked: Amenities were so so… I have been in cheaper hotels that were nicer. Liked the view, but it was a good value for price.

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Shoreline Inn & Conference Center Ascend Hotel Collection 750 Terrace Point Road, Muskegon, MI