Exceptional

Liked: From start to finish staff were exceptional...looking forward to returning...
Disliked: I was happy with everything...

Super

Liked: Fantastic Breakfast.
Disliked: Expresso machine had no cups.

Exceptional

i would love to go...

Liked: W did not have time for breakfast we had to go back home earlier because of the bad storm Good job in a way We cannot pay £21 each for breakfast when we have already paid Booking com £174.
Disliked: walking from and to main reception during the dark raining night but portage was good

Outstanding customer service, great value...

Liked: The room service food was great, the breakfast was delicious too but the big standout for this hotel is the customer service. Every member of staff, from checking, room service and breakfast (delightful young girl) was exceptional. Some of the big hotels could learn from them!!Brilliant location especially if heading up to the north of Scotland
Disliked: Maybe the room was. A little tired and could do with a freshen up but bathroom and big shower were great

Excellent location for a city...

Liked: The room was spacious and comfortable. The staff were friendly and helpful. The evening meal was of a good quality and was reasonably priced.
Disliked: The quality of items offered at breakfast was cheap.

Comfortable stay, with good food...

Liked: The food was very nice.
Disliked: Nothing

Superb

Liked: The large junior room was great, with a full bathroom including a bath! We loved the old style decor and the real castle feel!
Disliked: Not the largest choice for main meals in the restaurant but both our meals were delicious!

Exceptional