Superb

Superb

Average at best

Liked: Hotel is clean, comfortable, and the staff are great.
Disliked: The bed in our room had a large crater in it. How does something like this get overlooked? Very disappointed when you pay for a room and this is the product you get.

Exceptional

Very good

Overwhelmed and Overcharged

Disliked: Billed 2 other times on my Cc when my rm was paid for online and having issues trying to remove the other 2 charges to my card. Almost 300 dollars in charges and no even a representative for help with these or a phone call back. When never use third party service

Exceptional

We enjoyed the friendliness of...

Liked: The staff was wonderful! The check in was smooth.
Disliked: Our room had water on the floor from the air conditioning unit. It became worse after we got back later at night and at that time we didn’t want to change rooms.

Superb