The hotel was comfortable, easy to access and within a short cab ride ($15) of E.J. Thomas Hall. The staff is friendly and accommodating. The restaurant food is is wonderful and only surpassed by the breathtaking view of the snow covered, icicle ladened, partially frozen, running river that can be seen out of the many windows. The wine selection is plentiful (had the Smith and Hook Cabernet). Our experience was less than grand due to some unsightly carpet stains in the bedroom. Overall, I believe this facility could benefit greatly with some upkeep maintenance. We will return.

Liked: Lovely view of the river especially from restaurant.
Disliked: Overall upkeep in need of some renovations.

Liked: Great view of the river and pleasant staff. Room was spacious and well maintained.
Disliked: None really other than petty things, such as it would be nice to have a couple of hooks on the wall in the bathroom and sink area to hang clothes and other items on for convenience.

Exceptional

Exceptional

Very good

It was pleasant but not...

Liked: Very nice common areas
Disliked: Dark colors used throughout

Exceptional

Exceptional

Exceptional

Lovely hotel and great hotel...

Liked: Very clean and excellent suite design.

Exceptional

Liked: Return here. Often when in the Cleveland area. Love the ambiance and overlooking the river/falls
Disliked: What’s not to like?