I loved our room - it was lovely and clean. I felt appreciated and the dinner in the hotel restaurant was fabulous. I would stay there again. Value for money spent.

Liked: The service from the front desk and every step of the way.
Disliked: Nope, all good.

Very nice city view room and a good deal.

Liked: High end property convenient to the Van Buren; great bed.

Pleasant

Liked: Most of the staff was welcoming, however one of the managers has an attitude problem.
Disliked: The AC and heating unit in my room caused a sinus infection due to not being cleaned properly.

We loved the Sheraton Downtown...

Liked: Updated design, amazing lobby and bar, comfortable beds, huge workout center!
Disliked: Nothing. This place was perfect.

Very good

Liked: The room was very clean and well appointed.
Disliked: Elevators were very slow and over crowded.

Exceptional

Overall it was ok… was...

Liked: Somewhat updated
Disliked: They didn’t follow through with my confirmation & gave me a room I didn’t want… and then offered only a $50 refund or credit

Exceptional

Exceptional

Very good hotel

Liked: The hotel is beautiful, it's in a great location and the rooms are spacious and very clean. The staff were great as well, and they cleaned my room everyday, which is a great bonus these days. I thought the restaurants were very good too, with very good meals. I was there for an event, and the catering for one of the social days was really amazing.
Disliked: The hotel was a bit noisy, even at night. It seemed like the noise was coming from an equipment (not the HVAC in the room).

Exceptional