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Sheraton Monterrey Ambassador eeee
Sheraton Monterrey Ambassador, Ave Hidalgo 310 Oriente, Monterrey
Area: Monterrey
(Map)
3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (405 Ratings)
2.9 miles from Monterrey centre
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Hotel Description
Providing an ideal location in the heart of downtown Monterrey Mexico this hotel features comfortable accommodations modern facilities delicious dining options and is a short walk from area attractions. With an on-site fitness center and 24-hour front desk services every stay at the Sheraton Monterrey Ambassador is sure to be enjoyable. The hotel also offers in-room coffeemakers high-speed internet access and signature Sweet Sleeper beds. The Ambassador Monterrey Hotel provides on-site dining options including Grill & Vine which serves international cuisine for breakfast lunch and dinner. Guests can also enjoy cocktails and live music at the Sports Bar or the Lobby Bar. Only a short stroll from the Sheraton Monterrey guests can visit the Santa Lucia Riverwalk and the historic Old Quarter. A variety of shopping centers local restaurants and entertainment options are also easily accessible from the hotel and Monterrey Airport is located within 16 mi from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Library
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` outdoor pool
` Poolside bar
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Shops on site
` Electric vehicle charging station
` Sofa
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Indoor Tanning
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered electrical outlets available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Separate shower/bathtub
` Spa/sauna
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)
` Valet parking (charges may apply)

Sheraton Monterrey Ambassador Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

Write a review

3.5

Good - 3.5 out of 5

Ariel Mon, 31 March 2025

Good

Liked: Quiet room.
Disliked: TV bad reception. Air Con. Thermostat not working.Room light's out of whack. Rm: 427

4.5

Wonderful - 4.5 out of 5

Thomas Fri, 28 March 2025

Excellent facility and staff.

Liked: Large, clean room with a comfortable bed. Great view. Good restaurant. Waiter Fernando was extremely polite, helpful, and has some facility with English. Good location. Lots within walking distance. Good resources for recharging computers and related equipment (USB ports available).
Disliked: Would have liked to have a refrigerator and microwave in the room.

4.5

Wonderful - 4.5 out of 5

Hugo Thu, 27 March 2025

Superb

2.5

Fair - 2.5 out of 5

Monica Sat, 22 March 2025

They can improve

Liked: Location is great
Disliked: Maintenance is not that great: rugs are dusty, windows are filthy (cannot see a thing), coffee service has not sugar, cream or a spoon. The bedroom has a weird odor. There was no soap in the ladies room of gym area. TV channels offer could be better.

5

Exceptional - 5.0 out of 5

Néstor Sat, 22 March 2025

Exceptional

0.5

Poor - 0.5 out of 5

Javier Sat, 22 March 2025

Horrible experience.

Liked: Nothing
Disliked: Nothing, the first room they gave us was dirty, hair and stains all over the bed, they moved us to a new one and the AC did not worked, they did not want to move us until a maintenance person that took about 30 min (all this around 4:00am) , finally they gave us another one, but still the ac temperature was not comfortable. Do not recommend. Stay away from this hotel.

5

Exceptional - 5.0 out of 5

Nereida Mon, 17 March 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Alejandra Sat, 15 March 2025

Superb

5

Exceptional - 5.0 out of 5

Manuel Sat, 15 March 2025

Great hotel in general

Liked: Location and price

5

Exceptional - 5.0 out of 5

Armando Thu, 6 March 2025

Exceptional

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Sheraton Monterrey Ambassador Ave Hidalgo 310 Oriente, Monterrey