Sheraton Monterrey Ambassador Guest Reviews
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2.9 miles from Monterrey centre |
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Ariel Mon, 31 March 2025
Good
Liked: Quiet room.
Disliked: TV bad reception. Air Con. Thermostat not working.Room light's out of whack. Rm: 427
Thomas Fri, 28 March 2025
Excellent facility and staff.
Liked: Large, clean room with a comfortable bed. Great view. Good restaurant. Waiter Fernando was extremely polite, helpful, and has some facility with English. Good location. Lots within walking distance. Good resources for recharging computers and related equipment (USB ports available).
Disliked: Would have liked to have a refrigerator and microwave in the room.
Hugo Thu, 27 March 2025
Superb
Monica Sat, 22 March 2025
They can improve
Liked: Location is great
Disliked: Maintenance is not that great: rugs are dusty, windows are filthy (cannot see a thing), coffee service has not sugar, cream or a spoon. The bedroom has a weird odor. There was no soap in the ladies room of gym area. TV channels offer could be better.
Néstor Sat, 22 March 2025
Exceptional
Javier Sat, 22 March 2025
Horrible experience.
Liked: Nothing
Disliked: Nothing, the first room they gave us was dirty, hair and stains all over the bed, they moved us to a new one and the AC did not worked, they did not want to move us until a maintenance person that took about 30 min (all this around 4:00am) , finally they gave us another one, but still the ac temperature was not comfortable. Do not recommend. Stay away from this hotel.
Nereida Mon, 17 March 2025
Exceptional
Alejandra Sat, 15 March 2025
Superb
Manuel Sat, 15 March 2025
Great hotel in general
Liked: Location and price
Armando Thu, 6 March 2025
Exceptional