A good choice for one...

Liked: The very helpful reception staff.
Disliked: The bar staff when i went to get a drink could not tell me if there was a bottle of water in the room i paid for water and there was water in room staff training!!!!.I have short greying hair th half dozen hairs in the shower were long and dark,!!Hoppa bus late one hour wait .

It was awesome. The hotel...

Liked: Everything. The property is amazing, in the best location of Manchester, the rooms are comfortable and beautiful. Service is the best.
Disliked: I only think that the breakfast could have options for food prepared at the time, like scrambled eggs and other things.

Good convenient location to Heathrow...

Liked: Club Lounge is a good feature. Breakfast is first rate. Clean and modern. Close to Heathrow. Pleasant friendly staff.

Exceptional

Close to LHR for the...

Liked: Staff was efficient and nice! Good elevators. Clean. Good pillows. Good bathroom.
Disliked: Disappointed in the mattress. Maybe too old and saggy. Restaurant inside had good menu but waiter couldn’t seem to get our order right and food quality was disappointing.

Exceptional

convenient for airport

Liked: comfort of beds, cleanliness.Discount offered immediately as shower did not work.
Disliked: The shower did not work. Another client had obviously had the same problem as the shower fitting was loose from the wall. This made the stay uncomfortable as neither of us could shower and time was too short to change rooms.

Used to be very good...

Liked: First bedroom with no blackout curtains. I asked to change and the bedroom has curtains but the bathroom has hair on the floor. Last time I stayed there was 2 years ago and was much better.

Excellent value, cleanliness, and convenience