Very good

Exceptional

The perfect location and best...

Liked: I liked the fact that the hotel was located not far from the old town and its magnificent sites. The room suited me perfectly. The bathroom was functional and comfortable. The bar is nice, as is the Mirabelle restaurant, which offers quality local cuisine. The parking lot is easily accessible from the rooms via the elevator. Many thanks to the housekeeping team for their responsiveness to my requests.
Disliked: Access to internet was quite tricky.

Exceptional

Liked: My experience at Sheraton Grand Salzburg was nothing short of perfect. From the warm hospitality to the outstanding service, everything was top-notch. Lal at the reception was incredibly professional and welcoming, making my stay even more enjoyable. It's evident that the manager is doing an excellent job, as the entire team delivers seamless service.The food was exquisite, with a great selection of local and international dishes. The rooms were spacious, well-maintained, and offered stunning views.A truly fantastic hotel—I highly recommend it and can't wait to return!
Disliked: My experience at Sheraton Grand Salzburg was nothing short of perfect. From the warm hospitality to the outstanding service, everything was top-notch. Lal at the reception was incredibly professional and welcoming, making my stay even more enjoyable. It's evident that the manager is doing an excellent job, as the entire team delivers seamless service.The food was exquisite, with a great selection of local and international dishes. The rooms were spacious, well-maintained, and offered stunning views.A truly fantastic hotel—I highly recommend it and can't wait to return!

Poor

Liked: Bed was very comfortable and sheets were gorgeous. Staff on the whole were pleasant and courteous.
Disliked: Major renovations were being done at the time of our stay which we were not informed about. Because I was on a medical trip to receive treatment for my dystonia , I would not have chosen to stay in a hotel that exacerbated my symptoms. The noise of the jackhammers was incredibly loud. When we asked if there was a quieter room further away from the construction, we were told that nothing could be done. To pay full price for a room that could not be used during the day to rest and made my symptoms worse was unfair.

Amazing first visit Salzburg!

Liked: Kind staff
Disliked: construction aite nearby, but not the fault of the hotel

Lovely stay.

Liked: Great staff and location. The heated floor in the bathroom was quite nice after walking around in the cold rainy day.
Disliked: Breakfast was overall good, but some food got cold and dry for leaving out a bit long.

Superb

Exceptional