Rooms should be checked completely by staff or supervisors to ensure adequate supplies are in order and equipment is operational.

Liked: Comfortable beds; clean rooms.
Disliked: Telephone in room wasn't working. No soap or body wash in the room. Took over 2 hours to get an extra towel, this included 2 trips to the Front Desk, 23 floors down.

We only spent the night but it was very expensive and no amenities because we did not reserve directly through them. Quite a punishment.

Liked: Clean sheets.
Disliked: Hotel nickled and pennied us. No access to WiFi because we did not reserve directly so we had to pay $15.00 for the access of one night. They also charged for parking which was not on the premises but around the corner.

Super clean hotel and beautiful. The employees were all so very polite and helpful!

Liked: Very very hospitable employees!

Beautiful room; nice view; very pleased.

Liked: Great value.
Disliked: No smoking rooms.

Nice place to stay at!

Liked: The bed is comfortable and the shower is nice.

Over priced, very clean. Didn’t...

Liked: Delay on getting our room
Disliked: Noise

Exceptional

Very good

Good

Liked: Room really nice with a lot of space!
Disliked: Fridge was making a lot of noise.

Pleasant

Disliked: Room requested was not available Had to wait awhile before accepting a single bed room for 4 people to rest.

It was very comfortable, nice...

Liked: The staff was simply excellent. The inside hotel ambiance is very nice.
Disliked: The outside environment around it could have been better for it to be considered a romantic hotel. It was many homeless around. I felt so sorry for them. Also, the carpet in the eating area need to be replaced.

Exceptional

Bad