Sheraton Grand Mirage Resort Gold Coast Guest Reviews
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Luke Fri, 15 November 2024
Exceptional
Carol Fri, 15 November 2024
Excellent stay
Liked: Lovey hotel right on the beach . Staff were friendly and helpful. Rooms were very clean.
Disliked: Not much around the hotel
Sarah Fri, 15 November 2024
The perfect place for a...
Liked: The room and facilities were perfect for our day of relaxation before we flew home to go to work.
Disliked: We didn’t have any body wash in the shower but we can cope with shampoo
Gail Fri, 15 November 2024
Exceptional
Belinda Mon, 11 November 2024
We expected a higher quality,...
Liked: The location and closeness to the beach
Disliked: Everything seemed dated. Our room was such a long walk from the main lobby. We wanted to enjoy the restaurant onsite but after reading the reviews on google with people experiencing not fresh seafood, we decided to dine elsewhere. Also we were charged to use the water bottles in the room. Fair enough but they looked used. Not a great look. Maybe bring back bottled water?
Chloe Sun, 10 November 2024
Good
Sandra Sat, 9 November 2024
Exceptional
Liked: The place was amazing the staff were so polite and helpful
Chelsey Thu, 7 November 2024
Above and beyond expectations!
Liked: Couldn’t recommend any more highly - the hotel was beautiful, the staff went above and beyond, the restaurants were delicious!
Disliked: Nothing!
Uhlig Tue, 5 November 2024
Superb
Liked: Love the layout and privacy of the lagoon rooms.woupd not recommended high floors no balcony. Great pool and easy access to beach.Fantastic buffet breakfast.
Disliked: The check in was disastrous. Rated staff high because I didn't want it to reflect on the one person that could have otherwise upset my stay
Craig Tue, 5 November 2024
The location and facilities were...
Liked: Location was good and a nice large pool area.
Disliked: The service was below expectation and really disappointing. From not being able to order food, receiving the wrong orders, asking several times for things to be brought to the room and not coming. It was overall very disappointing.