Sheraton Grand Mirage Resort Gold Coast Guest Reviews
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Write a review
Adriano Sat, 1 February 2025
After our second year staying...
Liked: Pool and beach were good.
Disliked: Dirty carpet and lounge in room. Felt gross. No cafes or little casual breakfast/lunch spots with easy to go sandwiches or meals within the hotel without having to waste money with kids at a buffet. Bathroom necessities were not refilled and resupplied daily, which was a little frustrating.
Tetyana Fri, 31 January 2025
Disappointing
Angela Fri, 31 January 2025
The staff, facility & location...
Liked: Staff, pool and access to beach
Disliked: Check in was an hour late and then we were taken to the wrong room. Our room window couldn't open. Our safe had to be reset. We were not supplied shampoo until day 6.
Sue Thu, 30 January 2025
The Mirage has always been...
Liked: Everything was amazing. Buffet breakfast excellent as was the Seafood Buffet. Staff approachable and friendly. Fantastic location and really great for families.
Disliked: The only thing I could wish for was an in-house Medi Spa facility and my daughter in law agreed.
Rosana Wed, 29 January 2025
Superb
Rosana Wed, 29 January 2025
Great location and staff -...
Liked: It was a lovely resort Having to option of the pool and beach was magnificent
Disliked: The hotel needs to let people know about the facilities they have - for example I was not aware that there was a kids games room till I mentioned to a staff member that there needs to be more for kids to do at night and outside the pool- I didn’t know that they offered “go explore” travel cards and I spent 3 hours looking to buy one one evening They need to tell people or advertise what they have to offer. Also they need to improve on their house keeping most nights I would come back to my room and the beds weren’t made , no fresh towel or toilet paper
Luke Wed, 29 January 2025
Very good
Disliked: Location
Rebecca Wed, 29 January 2025
Very poor
Matt Wed, 29 January 2025
Good
Sue Tue, 28 January 2025
We will return.
Liked: The entrance foyer is spectacular and gives the hotel a wonderful ambience. The room was very comfortable but could do with a "paint" to rejuvenate the "look" but generous in size and all necessary facilities were there, safe, hair dryer, TV wifi etc.There is the opportunity to have a large buffet breakfast but we were happy with the choice "a-la-carte" menu. The ppol was good, many families but did not impair our stay.