Exceptional

Lovely

Liked: Every thing was perfect except that there were no body lotion and toothpaste.so we had to ask but it was not a big deal

I‘ll come back

Liked: Location, Lobby, nice rooms, staff very polite and very helpful
Disliked: nothing comes to mind

Luxury

Liked: Perfect Hotel

Top hotel, top location, top...

Liked: There is no better location in London. The room was clean, tastefully decorated but without the blandness of most top hotels. There were quirky touches like leaving parts of the stunning old building in place which brought character and authenticity to the hotel as a whole. The breakfast buffet was huge and fresh with little touches like freshly made smoothies plus the variety of food on offer was also impressive. There was a chef on hand to make hot food if required. The staff were excellent. Friendly and professional and went above and beyond.
Disliked: I liked everything.

Exceptional

Exceptional

Exemplary staff service throughout for...

Liked: Great location and wonderful staff who delivered exemplary service throughout.
Disliked: The room was a little disappointing despite being allocated an upgrade. There was one tiny container of body lotion only for toiletries, and no shower cap which was disappointing as I didn’t want to get my hair wet.

Very good