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Sheraton Grand Chicago eeee - (888) 608-6346
Sheraton Grand Chicago, 301 East North Water Street, Chicago, IL -(888) 608-6346
Area: Downtown - River Walk
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BOOK ONLINE OR CALL - (888) 608-6346
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (1002 Ratings)
3.2 miles from Chicago centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Located in the heart of the Chicago city center, this hotel features rooms overlooking the river and city skyline. Boasting 5 restaurants and bars, Sheraton Grand Chicago is just a 10-minute walk away from Navy Pier and Millennium Park. A 47' cable TV is offered in every spacious room at Sheraton Grand Chicago. All rooms offer city or river views and come equipped with a mini-bar. For guest convenience, a fitness center and business center are also available. Shula's Steak House, located on site, serves fresh seafood and steak for dinner each evening. Chicago Burger Company features a casual atmosphere with juicy burgers and icy cocktails. This hotel is 5 minutes' walk from the luxurious shops, entertainment and nightlife of Michigan Avenue. The Museum of Contemporary Art Chicago is less than 1 mile away.

Check-in time: 16:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Hiking
` Wheelchair accessible
` On-site parking
` indoor pool
` Poolside bar
` vending machine
` alarm clock
` kitchenware
` 24-hour security
` Accessible parking
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Massage services
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` German
` Italian
` Portuguese
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Pub crawls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Accessible concierge desk
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Accessible route to fitness center
` Spa/sauna
` Tour services
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Sheraton Grand Chicago Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Robert, Leawood, visiting Shaw's Crab House Chicago Mon, 16 May 2016

We came up for a family gathering. While we were the only ones at The Sheraton, we were very pleased with our accommodation and amenities.

Liked: Check in was quick, easy and very friendly staff. The room was very clean and nice. The hotel location was excellent for walking.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Bo Tue, 15 April 2025

Exceptional

2.5

Fair - 2.5 out of 5

Linda Tue, 15 April 2025

The hotel worked for what...

Liked: The location was what we needed for our trip; otherwise, I would not have chosen this hotel.
Disliked: Staff response to concerns. Cost of breakfast is ridiculous. Food options in hotel are very limited.

4.5

Wonderful - 4.5 out of 5

Mclawyer Tue, 15 April 2025

Overall very enjoyable. I would...

Liked: staff were friendly and helpful. The room was nice and clean. The location to some attractions was in walking distance.
Disliked: Some room had refrigerators and others did not. It would have been better to have a refrigerator. I had to waste food.Not everyone had to pay extra for one.

5

Exceptional - 5.0 out of 5

Marirose Sat, 12 April 2025

St Patrick's Day Fun

Liked: We went there specifically for location to watch the river dye (St Pat's). Our room was on the river view side 12th floor. Totally perfect view. Picture is from our room

5

Exceptional - 5.0 out of 5

Glen Mon, 7 April 2025

I served my purpose. It...

4

Very Good - 4.0 out of 5

Ed Mon, 7 April 2025

Very good

5

Exceptional - 5.0 out of 5

Jefferson Mon, 31 March 2025

Exceptional

3.5

Good - 3.5 out of 5

The Sun, 30 March 2025

Enjoyed

Liked: Good

5

Exceptional - 5.0 out of 5

Alicia Sun, 30 March 2025

The location, atmosphere, and amazing...

Liked: I went for St. Patrick weekend and the view from the hotel was amazing. The location is perfect for a morning run by the river walk, and walk distance to bars, restaurants, the Navy piers, the famous Chicago Bean, and Chicago theater.
Disliked: The locations, the staff, and the rooms.

3

Pleasant - 3.0 out of 5

Allison Sat, 29 March 2025

Just Ok

Liked: We booked the double family room as it was only room that would allow 5 people. Beds were small (doubles) additional couch was very small. Plenty of room for a roll away bed but was told that specific room couldn’t have due to fire hazard. Had I know another room would have allowed a roll away bed to accommodate 5, would have booked something else with queen beds.

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Sheraton Grand Chicago 301 East North Water Street, Chicago, IL