Sheraton Fairplex Suites & Conference Center Guest Reviews
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1.7 miles from Pomona centre |
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Karina, Long Beach, visiting Fox Theater Pomona Fri, 2 January 2015
The hotel shuttled us out to the Fox Theater; the room service was amazing; very clean; staff was very friendly; I would stay again.
Liked: Great vibe.
Paula J-H, Big Bear City Tue, 13 September 2011
Gracious, welcoming, friendly staff, from the valet parking gentlemen all the way to housekeeping...we had just put down our suitcases when housekeeping was at the door asking if everything was alright with the room. Clean, quiet and comfortable, with all the amenities. The attention to detail was noticed and greatly appreciated. We have already booked another night there!
Liked: Everything
Julie Sun, 15 December 2024
We’ve stayed there many times...
Disliked: I booked a room with King beds and I was told there weren’t any. Our room had to double beds.,
Louis Mon, 9 December 2024
Been here before. Still great
Liked: Left too early
Ashley Mon, 9 December 2024
Very good
Rebecca Mon, 9 December 2024
The hotel is great but...
Liked: Very clean and close proximity to where we needed to be.
Disliked: The staff @ the grill and bar were less than desirable. Severely understaffed and employees actually there were not friendly and were in ZERO hurry to help customers/guests.
Estrella Mon, 2 December 2024
Exceptional
Patricia Mon, 25 November 2024
Exceptional
Daniel Sun, 24 November 2024
Unhelpful
Liked: The room was very modern and pretty. The grounds were clean and well-kept.
Disliked: The staff was unhelpful. We asked for extra blankets and towels and received neither. When we asked for a rollaway, instead of offering solutions, housekeeping simply replied that they didn't have rollaways.
Sammy Mon, 11 November 2024
Exceptional
Hildur Mon, 4 November 2024
Great space. We are visibly...
Liked: Nice place. Lived there was Starbucks downstairs. Parking fee seemed a little steep with all the available parking. Clean room, big… Lived having a seating area in the room. We were traveling with two small dogs. Perfect space.
Disliked: The room wasn’t cleaned when the dogs were there. This might have bed. Our fault because we left one fog closed in the bathroom and one in the kennel. Maybe this was the policy. Luckily the room was cleaned the day the dogs are out with us. Just an fyi for pet owners. Check with the staff.
Angie Wed, 30 October 2024
Clean and comfortable room, and...
Liked: Great breakfast, confusing location to get to
Disliked: Easier access