Perfect location: close enough to Deep Ellum to get to the show after a short cab ride but far enough to leave the noise and crowd behind when you get back.

Liked: Very well-appointed room in a great location for the trip.
Disliked: None.

Liked: Great rate for a very nice hotel.

Would recommend your facility to anyone traveling in the greater Dallas area.

Liked: Very accommodating and friendly staff.
Disliked: Couldn't stay longer.

We spent $400 on a dinner and brought back the leftovers and were unable to heat them up or keep them cold. The pull out couch for the kids was nice but the TV wouldn't work so they ended up watching with us.

Liked: Clean room; excellent hospitality.
Disliked: No refrigerator or microwave; bigger TV in sitting area had a green tint to every channel.

Exceptional

Liked: Everything.
Disliked: No stores or outside restaurants near by

Exceptional

Superb

Always love the Sheraton

Liked: Loved that breakfast was till 11am. Clean beautiful hotel.

Exceptional

Clean, comfortable, and a great...

Liked: Great Customer Service, location, and plenty of food options.
Disliked: Having to pay for parking. We pay enough with room price, parking should be included.

Exceptional

Working Elevators Please

Liked: Easy check in
Disliked: Elevator was not working and I self parked on the garage and had to take the stairs from the roof.

Superb

Liked: I liked just about everything about the property.
Disliked: What I didn’t like was the fact I didn’t have a microwave in my room and also the ice machines were not working. I was on the 21st floor (North Tower) Friday we had to go to the 20th floor for ice . Then Saturday we went back to the 20th floor and that machine and 3 other floors ice machine was out of order. When I asked why they say they needed to be serviced. If you knew you was having a LARGE event that should have been addressed last week.