It was a pleasant experience. The atmosphere was upbeat, staff personnel were outstanding. We used valet parking and I highly recommend this feature. You are greeted like family and everyone makes sure you are taken care of. The restaurant food was exceptional, overall nothing was disappointing.

Liked: Everything, was not disappointed at all.
Disliked: Nothing.

Great hotel and comfy bed.

Liked: Everything.
Disliked: Just the elevator doesn't work without a room key which they didn't tell us.

Disliked: Room needed to be renovated.

Be prepared for the $45.00 parking fee. It was crazy checking in and took about 20 minutes to get our vehicle on check out. Came to clean our room at 9am when check out isn't to 12pm.

Liked: Clean Room
Disliked: Price

Exceptional

Good

Liked: Location
Disliked: No laundry

Exceptional

Great stay, amazingly comfortable bed...

Liked: Central, clean, great breakfast
Disliked: A doorman at the entrance would be nice? But just spit balling.

Favourite hotel will always stay...

Liked: Location to skating rink financial district Eaton centre car parking underground network
Disliked: Nothing

Exceptional

Liked: We really enjoyed how comfortable the bed was and the room was very clean and spacious.
Disliked: There was no full restaurant on location aside from where the breakfast was and the bar

Thank you for making my...

Liked: I love the friendly staff from the valet to the reception people. The location, the lobby and the room are amazing.
Disliked: Nothing , everything is perfect

Beautiful central hotel

Liked: Unique outdoor swimming pool experience

Very good