Liked: The restaurant and bar were fabulous, as were the staff (that's you Marie).
Disliked: The location of the hotel. Nothing interesting nearby.

There was a lot of confusion around the check-in desk. Besides that, the rest of the stay was enjoyable.

Liked: Room was clean and up-to-date.
Disliked: Very disorganized at check in.

We booked the Sheraton because we had tickets to a concert at the Barclays Center. Wish the hotel was closer - says within walking distance, however since we were unfamiliar with the neighborhood had to use car service. Car service was convenient when leaving the hotel but a little pricey for such a short drive. Overall, a great hotel - very clean and staff was friendly. Highly recommend, just be prepared to pay for car service if you are looking to venture away from hotel.

Liked: Clean; comfortable; friendly staff.
Disliked: Too far from Barclay Center.

We stayed on 12/8/12 for The Rolling Stones concert. Hotel was neat and clean and the staff was very freindly. From Johan (out front), Christian (front desk), Ely (bar), Armando (restaurant manager) and others, everyone made us feel welcome. Good food too. I would definitely go back!

Liked: Clean; neat; hotel with great staff.

Please train the women receptionist...

Liked: The women staff is not a good customer service. She doesn’t know how to find my two rooms that I booked. She let another client pass in front of me. Wondering why?
Disliked: The women staff is not a good customer service. She doesn’t know how to find my two rooms that I booked. She let another client pass in front of me. Wondering why?

Passable

The staff was excellent, the...

Liked: There was breakfast??
Disliked: The rooms weren’t kept up as nicely as I would have expected (a missing luggage rack, for instance), and the arrangement of one room was particularly inefficient.

Pleasant

Superb

Liked: Before getting to the room review, I want to thank the staff who did everything to make our stay great. The room was good, clean and very comfortable. The location of the hotel is very convenient with two major subway stations close by. We are glad that we choose Sheraton Brooklyn despite all the negative reviews that we really don’t understand considering our great stay. The hotel and its staff deserve way better than a 7/10.

Superb

Always a bad experience

Liked: Close to work place
Disliked: The reception stinks always . The sofa is torn at multiple places . The upkeep is pathetic and the staff is not at all bothered

Would stay here again

Liked: Great location. Very friendly and helpful staff.
Disliked: Confusing coffee options in the room. They had filter coffee bags but no kettle. Only an espresso machine but no espresso pods.

Great location and comfy cozy...

Liked: Convenience and comfort and nice staff
Disliked: Elevators could do with an upgrade