Not as good as the...

Liked: Location, size of room, very festive
Disliked: The smell of the drains coming through the bathroom, everything was very dated

Bad taste in mouth

Liked: Nice place
Disliked: Staff stole my belongings

Superb

Exceptional

Fit for purpose

Liked: Good breakfast availability Fast check in Room clean and tidy
Disliked: Facilities were worn No EV charger

Totally unacceptable

Liked: Breakfast
Disliked: There are two things that need to be good when you stay overnight: a good bed and shower. The mattress on the bed was completely sunken, I could feel the slats on the bottom of the bed when i slept on my side. My husband wasn't able to have a shower because when i had a shower, the water was unable to drain away because the plug in the bath was stuck.

Pleasant

I’d come back if I...

Liked: Lovely grounds, hotel was spotless
Disliked: Lift was broken

Lovely place but alot need...

Liked: Beautiful location Food and bar service excellent
Disliked: We had room 13 & 3913 - no working lift, wasn’t ideal when the door key didn’t work. Freezing cold room - no air conditioning or heater Constant running tap. Noise from the party below 39 - only 6 holes of the shower head working. Air conditioning not working properly Had a man trying to get into our room