Shendish Manor Hotel Guest Reviews
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Write a review
Bethany Sat, 21 December 2024
Pleasant but good for a...
Liked: Very pretty building, staff polite
Disliked: Restaurant very expensive. Car park needs resurfacing badly, bed a tad uncomfortable but nothing terrible
Lucy Thu, 19 December 2024
Very good
Mxharrishill Wed, 18 December 2024
Okay, but could have been...
Liked: I only live around the corner, but came to spend the night to have some peace and quiet from my family and work going on in the house. I slept like I hadn't slept in a long time and got so much peace and a decent sleep.
Disliked: I had called ahead and asked if I could check out an hour later than usual at 12pm and was told this was fine and that the receptionist would make a note on my account. Whatever happened, this was not communicated to the staff. Someone knocked on my door as I was waking up, surprised that I was there. I then got a call to the room asking if I knew the check out was at 11. I explained, but no apology was offered for the interruption or miscommunication, and my peace was somewhat disturbed. I just needed to be in an environment where I wasn't going to be bothered by anyone, but was bothered twice, despite me communicating my wishes.
Nigel Wed, 18 December 2024
Disappointed in the hotel overall....
Liked: Quiet and good restaurant
Disliked: Outside of the main reception and restaurant the building is ‘tired’ lower corridors smelled of damp carpets were filthy. That said on my floor it didn’t smell, carpets were better. Room was OK.
Hannah Wed, 18 December 2024
Exceptional
Benjamin Mon, 16 December 2024
Very good
Paul Fri, 13 December 2024
Exceptional
Liked: Room was spotless, comfy bed with amazing facilities. The staff were friendly and helpful.
Chris Thu, 12 December 2024
Passable
Liked: Hotel was clean, bed comfortable. Dinner was good
Disliked: Appalling wifi connectivity, in room and very poor in downstairs areas. Had to resort to hotspot instead. TV not working in room, staff unable to resolve.
Dharmesh Thu, 12 December 2024
Very good
Sonali Thu, 12 December 2024
WORST HOTEL STAY, TERRIBLE CUSTOMER...
Liked: Hotel setting; up long drive off main road with acres of land around it.Quiet settingAbout 5 minutes drive from Supermarket and train station into London About 25 minutes drive from Warner Brothers Harry Potter Studio
Disliked: Staff lack of empathy,action to resolve issues Poor communication between Staff during and post stayRoom condition and quality Lack of Hotel safetyEXTEMELY POOR Customer service during and post stayStaff attitudeFood qualityWould give a Zero star for Customer service if could!!!