Shangri-La Hotel At The Shard London Guest Reviews
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Write a review
Harriet Sun, 26 January 2025
Spectacular
Liked: The view, staff and room. Everything was immaculate.
Disliked: The blinds were having some technical difficulties shutting fully but the staff are so attentive and any problem they will sort fast
Tom Sun, 26 January 2025
Exceptional
Daniel Sun, 26 January 2025
Exceptional
Bellman Sat, 25 January 2025
Very disappointed
Liked: The staff did their best but senior staff should of been more concerned about the situation.
Disliked: Room was cold. They supplied us with potable heater. Which was not good for the shard. We had three nights there in a cold room. They offered us another room on second night but it was a tiny room. Not suitable. The breakfast wasn’t good either we found a piece of plastic strip. In my partner’s food. All they offered us was a late check out. You don’t expect that for a £675 a night hotel.
Vinny Sat, 25 January 2025
Exceptional
Catrin Fri, 24 January 2025
Went for view and nice...
Liked: View
Disliked: Choice of restaurant
João Fri, 24 January 2025
Awesome hotel with great rooms...
Liked: The views from the roomsVery large roomsThe service as beyond the expectations The breakfast was fantastic
Disliked: Nothing
Rebecca Fri, 24 January 2025
Breath taking views and lovely...
Liked: Personal touches provided by the guest relations staff were lovely and thoughtful.
Andrew Fri, 24 January 2025
Superb
Emily Thu, 23 January 2025
Very good
Disliked: I'll never understand how 2 kids meals witch are £17 each came to £111 after all the charges are added!