SGE Esplanade Hotel Guest Reviews
Write a review
Write a review
Joanne Mon, 4 November 2024
Exceptional
Angela Sun, 3 November 2024
Exceptional
Stephen Thu, 31 October 2024
Budget Hotel that was fine...
Liked: Breakfast was OK, staff were pleasant, good location near the seafront. Beds were comfortable. WiFi was good.
Disliked: Needs some modernisation.
Frances Wed, 30 October 2024
Pleasant
Fiona Tue, 29 October 2024
Exceeded my expectations.
Liked: Great value for money. Single room was small but had everything I needed , shower room obviously recently renovated. Very clean & I even had a sea view from my window. View from the lounges were superb. Didn't try the food as I met up with friends & I ate out with them. The staff were very friendly & welcoming.
Disliked: For me the bed was slightly too soft but I know everyone's different & I still slept really well.
Sarah Sun, 27 October 2024
Good
Elizabeth Sun, 27 October 2024
Will not be back.
Liked: the building outside is beautiful (beach side) and the garden but that's honestly it.
Disliked: jesus where do i start. Tv didnt work properly, bath had a chip out of it where the porcelain was, someone kept coming into my room when i wasn't in, bed was lopsided so obviously broken, someone kept stomping up and down the hall all night in what must be the worlds heaviest boots, the decor is garish but some may say kitchs, it reminds me of an old folks home, its key entry rather than keycard, the shower is incredibly hard to work, the dining service wasnt on so theres no breakfast or dinner. Scalded myseld on the tap so there is no safety fixture in the tap, and no warning to tell you about hot water. They lock you in at night which is very unsettling, got up during the night to find a staff member to reiterate to me since the first guy didnt explain it well, had to ask 3 times where my room was, couldnt find any staff members, only to be told next day as i decided to leave a day early that there is no staff at night (God forbid there is a fire!) theres a ring doorbell at reception to get a hold of staff, rung it, loud enough to wake the dead (probably did since there wss stomping down the hall repetatively) that probably woke up the whole damn hotel only to recieve no answer at all. Shower screen doesnt even fit the bath and again needs WD40 because its loud af and wpukd have woke up the whole hotel. Carpets are stained and worn. Curtains woukdnt close properly, one side is jammed so had to ya k the right curtain over to the left to accomodate. Honestly so much went wrong, and im really angry that i decided to upgrade actually believing id get what i would pay for. upgrade hasnt been registered on booking.com account. The service was honestly just abysmal, the only saving grace was the view and the view from outside and the fact it's right on the beach. I also recommend saining the building, because theres something in there. Something uncomfortable.
Thomas Sun, 27 October 2024
Good
Carole Sun, 27 October 2024
Exceptional
Clare Sat, 26 October 2024
Passable