Three members of our families met at the hotel for the funeral service - one from Manitoba, one from Lethbridge and my husband and I from B.C. I use a walker and as we had no car; we had counted on the offered shuttle service. As the hotel has no dining room, we'd planned to eat at the casino. We were extremely disappointed in our stay.

Liked: The morning breakfast.
Disliked: Hotel rates in US dollars; no shuttle service.

Clean; bright; large and quiet. Great hot breakfast and parking.

Disliked: Ground floor room.

Unpleasant stay.

Liked: Room was clean.
Disliked: We booked our stay online. When we got there, they tried to charge me again for the room. We got it sorted out and I proved to them I had paid in full already. When morning came, there was an invoice under the door that said we still owed $175 for the room. The supervisor at the front desk made it a hassle for us to try and prove again that we had paid. The only thing is, we paid $229 for the room online. The room was only worth $175 in their records. They tried to charge us twice for something we had paid significantly higher for. Because of having to prove to them that we had indeed paid, we were late for our event across the way and did not have time for their breakfast.

Can't say enough about the front desk staff - very pleasant and helpful. The room was very clean and spacious. The morning breakfast was fantastic - lots of food, both hot and cold, and the tables were kept very clean with the wait staff always there for anything you needed. We will definitely make this our go to place in Calgary.

Liked: Great place for families!

Exceptional

Very nice

Liked: This property is very clean great location and the staff are very very friendly. Keeps me going back here after year pretty good breakfast too.

An excellent hotel that you...

Liked: The front desk staff, the first impression anyone receives of a hotel/motel, was smiling, friendly and always looked up when I went through the lobby to say hello with a smile. The first time I stayed and the second time I stayed, this was true. The rooms and the hotel are very clean. This is very important. The cafeteria staff need to smile a bit more. This is a room that starts off the guests day. Former employee of many 5 star hotels in Toronto and Edmonton. My family was instrumental in bringing front desk Concierge feature to Canada and the U.S. Gene Goldring

Very good

Very good

Liked: I like the location, the breakfast and the pool
Disliked: The hot tub jets aren't great. I've been there multiple times and has always been the same

Exceptional

Adequate but kinda expensive

Liked: Comfort and convenient
Disliked: Thought the breakfast was garbage

Pathetic!

Liked: Just the fact it is near the airport
Disliked: The staff at reception (late night) . He was really a rude and pathetic guy! I booked the room for myself and my friend. And my flight got delayed as i was flying from Calgary, bit they didnt allow my friend to check in where as the payment from my card was already done! They only allowed my friend to check after he paid the money again ! And he was really not ready to help! And also there was no information on the breakfast timings during the check in, so despite paying for the breakfast, we couldnt catch up for the breakfast as we reached at 9:05 am and while the guests were still eating they didnt allow us to have the breakfast! Such a pathetic experience!

Superb