Three members of our families met at the hotel for the funeral service - one from Manitoba, one from Lethbridge and my husband and I from B.C. I use a walker and as we had no car; we had counted on the offered shuttle service. As the hotel has no dining room, we'd planned to eat at the casino. We were extremely disappointed in our stay.

Liked: The morning breakfast.
Disliked: Hotel rates in US dollars; no shuttle service.

Clean; bright; large and quiet. Great hot breakfast and parking.

Disliked: Ground floor room.

Unpleasant stay.

Liked: Room was clean.
Disliked: We booked our stay online. When we got there, they tried to charge me again for the room. We got it sorted out and I proved to them I had paid in full already. When morning came, there was an invoice under the door that said we still owed $175 for the room. The supervisor at the front desk made it a hassle for us to try and prove again that we had paid. The only thing is, we paid $229 for the room online. The room was only worth $175 in their records. They tried to charge us twice for something we had paid significantly higher for. Because of having to prove to them that we had indeed paid, we were late for our event across the way and did not have time for their breakfast.

Can't say enough about the front desk staff - very pleasant and helpful. The room was very clean and spacious. The morning breakfast was fantastic - lots of food, both hot and cold, and the tables were kept very clean with the wait staff always there for anything you needed. We will definitely make this our go to place in Calgary.

Liked: Great place for families!

I would definitely book again...

Liked: Breakfast was good, pool was clean.Rooms were good.
Disliked: Pillows where not very good.

Exceptional

Very good

Liked: Super friendly staff. Wednesday night there was a business meet and greet. With free beer and appies. The sales manager was out there and she caught me off guard at first but she made me feel welcome and she was awkward or dude. Over all was a great experience
Disliked: Read this whole thing before you make a judgement. I was a fan of the out of house swim lessons as it meant the pool area had lots of kids in it when I was hoping to have a hot tub. However. It ain't about me me me. I understand why they do it and I hope the kids had a blast

Good

Liked: Clean rooms and friendly staff
Disliked: Hot breakfast was underwhelming

Exceptional

Liked: It was comfortable
Disliked: Everything was good. Nothing to dislike

Exceptional

Liked: The friendliest staff that I have ever experienced at a hotel. Would definitely recommend!
Disliked: Nothing

Very good

One of the best places...

Liked: Staff were very polite and informative. Our room was clean and had a great view of the city and the mountains beyond. The pool with water slide and hot tub were fun and relaxing.
Disliked: I would suggest putting in a small recreation center or arcade games for entertainment.

Only two words. An excellent...

Liked: Pool and water slide, staff