Very good

Beautiful Bilbao

Liked: Breakfast was really goodCheck in was efficient and friendly Great location
Disliked: We were having a drink in the hotel bar, the bar closed with no notice , as we were residents and it would have been nice to stay a bit longer.

Superb

Bad

Disliked: Upon a wrong booking date, the hotel was not capable of accepting the change of date and I had to pay 2 bookings. That the world we live in now just thinking about profit. Unacceptable

Clean but dull

Liked: The room was clean, and provided what you would expect from a hotel in this price range.
Disliked: The hotel is most unwelcoming. Feels like an airport hotel. First time entering, you will think you got the back door by mistake. It is just a lift waiting there to bring you up to the cramped reception on the second floor. But that was the main entrance you will learn. The hotel itself, its corridors, the restaurant, the bar feels dull and empty of any life or joy.

Good

Very enjoyable stay..in the heart...

Liked: Really central location...all attractions within easy walking distance. Large quiet room and great breakfast and stunning fresh orange juice!
Disliked: Room was a tad cold and we could not get the aircon to operate on the heat cycle.

Superb

Very good

Liked: Great location in Bilbao. Hotel is ideally situated for exploring the city. Very comfortable,clean,spacious rooms.