Bad

It was not 4 star...

Liked: The location was good.
Disliked: The doors don’t have a lock from inside, at night someone opened the door with key and entered my room. So scary place. This hotel is marked 4 star I think it worths 2 star with its old facilities.

somwhat ok somehow dissapointing

Liked: convenient location and it was ok, but could have been better if not let down and slightly not looked after at some detail
Disliked: room 333 stained carpet, plus stains likely from water leaking into the carpet as when shower door closed some water still seeps through on the floor, scratched floor tiles from the toilet doors… staff likely overworked in general fine, but slightly short

Poor

Liked: I did not have breakfast. The location was good. The staff accommodated me earlier than the official check-in time of 2 p.m.
Disliked: Everything else was disappointing. The price versus quality did not match. The carpet in the room was so dirty that I would expect it more in a train station waiting room. When I turned on the water in the bathtub, it flowed from both the faucet and the showerhead. The quality definitely did not match the "Superior" status. My colleagues also complained about the shower in their rooms, but they did not have the overpriced Superior rooms.

Very good

Good

Pleasant

Liked: The breakfast was very good. The localisation was great.
Disliked: The hotel could be cleaner and the reception staff more polite

Exceptional

Liked: The bed was extremely comfy

Superb