Exceptional

Substandard

Liked: Location
Disliked: Room Service Hospitality Restaurant FoodStaff attitude

Great location. Not worth what...

Liked: Room 313 had a nice view.
Disliked: Fireplace did not work and we discovered that late on our last of 2 nights. Room had an odor upon entry and needed to be aired out. Door was open (not unlocked but open) when we arrived. Toilet was so low flow it had to flush tp down twice. Hard to get in and out of the bathroom due to door being in an awkward place. No extra blankets in the closet. No broom to sweep up anything that got dropped on the floor. Not enough outlets on the bed stand. Had to unplug the lamp or the clock radio to plug in a Cpap machine. Spa railings need refurbishment. Lots of rust.

Beautiful location but rooms are...

Liked: The room got really hot in the afternoon. No air conditioning. No housekeeping services. Not enough parking.

Beautiful resort but be aware...

Liked: We liked the view and the walking paths and the grounds. We liked the restaurant and bar and all the people working in those two areas. We liked the parking being so close to the rooms and to the lobby and the restaurant.
Disliked: We had two areas of concern. One was the limited menus for both dinner and breakfast. We enjoyed the dinner we chose from the limited menu but ended up going somewhere else for breakfast. The second much more concerning area was the lack of anything on the website indicating we'd be climbing stairs to the villa as well as inside the villa that already was on the second floor (outside stairs up to the front door and inside stairs up to the bedrooms). Nothing said it was a 2-story property; and, since we'd only been here two times before and stayed first in a beautiful 1-story property we loved (the second stay was in the main building with the elevator), we thought we'd be getting a similar property if we chose not to stay in the main building. That first stay was MANY years ago, and we did not explore the property or eat at the restaurant at that time (don't even remember there being a restaurant), so we had no idea there are only a very few 1-story suites here. Now we know and have made a record of the room numbers of those for the future. The second stay ended up being during a winter storm that took out the electricity so that we could not even get a cup of coffee in the morning, let alone any breakfast. (We do hope that has changed in the ensuing years.) We chose to give the resort one more try and, except for the stair problem, we were relatively happy with our choice to do that. We will plan to go again to try to get one of the beautiful 1-story suites that we so enjoyed on our first visit. But, really your website needs to be much more informative about what you are offering.

Overall the resort was very...

Liked: We had a partial beach view. It was very nice. The rooms were a very nice size and all the kitchen items were available. I like that they give you rides to and from the beach seeing that I can't walk very far. The front desk people were very courteous.
Disliked: The restaurant was quite expensive and not a lot of choices. However, the choices I did make were good. There is also restaurants across the street. Some are expensive others are reasonable.

Good

Liked: Location was great beachfront property
Disliked: The unit we stayed in needed to be remodeled. It was older and outdated

Exceptional

Very good

Liked: Staff were hospitable and friendly. Room very comfortable.
Disliked: Everything was good, no complaints.