Scottish Inns Collinsville - Martinsville Guest Reviews
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0.5 miles from Collinsville centre |
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Benjamin Sat, 22 February 2025
Very good
Milton Thu, 20 February 2025
Passable
Liked: It was okay
Disliked: Staff was rude
Jincy Wed, 19 February 2025
Passable
Eric Sun, 16 February 2025
Bottom of the barrel, unfortunately
Liked: Location that's it
Disliked: Didn't know that there was a breakfast. The lady that checked us in was nice. Unfortunately the location is the only good thing about this place, otherwise I guess its what we should've expected for the price. We stayed because our power was still off on a winter night and we took a chance on a cheap nights stay but regreted it. The toilet barely flushed.You live and you learn
Kevin Sun, 9 February 2025
Bad
Liked: Did not even stay
Disliked: The place stunk. Dirty
King Wed, 5 February 2025
Do not stay here no...
Disliked: Manager was awful. From the moment we checked in she gave us a long list of “rules” toFollow. We were forced to have a smoking room even though my husband does not smoke indoors at all. She told us no exceptions. I was told that my 11 year old daughter normally would have been charged an adult price. I have never stayed somewhere that my underage children were to be charged. I was told we would be charged if we turned off the water in the shower to hard and broke a seal! No one ever answered the phone anytime I called for service. My toilet clogged and I started calling at 6 am finally had to go to front office to see they were closed till 8. When I got manager on phone after 8 she never sent anyone to unclog toilet. I had to wait till housekeeping came after 12 and asked them to unclog toilet. Water pressure was so hard it hurt taking shower. WIFI does not work in room 126. I sat in my car in the overflow parking to at least get a signal for work I had to do. the manager came out to my car and started yelling at me for sitting in overflow parking. I told her about WiFi and her answer to me was no one ever complained. When I looked online there were 2 other complaints about WIFI. Manager then told ME TO CALL COMCAST to fix issue! WiFi was never fixed. When it snowed no one cleared the parking lot and I had to go out and clear a spot myself. Manager told me she would inspect my room every 3 days for cleanliness. She inspected only once and tried to harass my daughter for making a comment. Manager is beyond rude and was looking for reasons to kick us out so she could keep our money as we were informed no refunds would be given. She has called the cops on several other guests. I waited out our month and left immediately. Rooms are grimy, dingy, outdated and did have bugs. I kept all my food and products in sealed ziplock bags. Online say nothing about no pets but when you get there then you are informed this.
Jessica Sun, 26 January 2025
Pleasant
Brittany Fri, 24 January 2025
Bad
Denis Sat, 4 January 2025
Pleasant
Imme Sun, 29 December 2024
Bad