Schlosshotel Kassel Guest Reviews
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2.5 miles from Kassel centre |
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Mismysmisty Mon, 7 October 2024
Exceptional
Liked: 1. We booked two rooms. One of the rooms was forgotten in the booking process, but they gave us what was available, which was a huge suite with an amazing window and private entrance.2. I left my wallet in the safe, and they found it, I came back to get it and they gave us the wallet in a sealed bag, you can tell their handling of items is very secure.3. Breakfast was huge and they make the finest and thinnest omelettes that I didn't know were possible.4. Shuttle bus right in front of hotel, so unbelievably convenient.5. Family loved it and kept saying this was the best place out of our entire Germany roadtrip.
Disliked: nothing, it was perfect
Pauline Fri, 4 October 2024
Beautiful location
Liked: Location was excellent.
Disliked: Hotel felt a little dated in places! Restaurant staff were good. But had to wait 55 minutes for meals- waitress apologised twice and offered a drink or extra bread, but we were hungry for our meal! She said she did not know why the kitchen had not cooked our meal but the house was full and they were very busy!Person next to us came in afterwards and got their meal in 15 mins! Receptionist did offer free parking as some compensation. But the whole episode spoilt our evening and as we were only staying one night it was not good! Pity!
Cliff Sun, 8 September 2024
Good
Liked: Location, staff, pool and outside area. Have stayed a few times before and like this hotel.
Disliked: No air con in our room, but we knew that when we booked.
Alexey Mon, 19 August 2024
Very good
Liked: Nice location
Disliked: The room was confused with another room (double room vs room with 2 beds). But it required 30 mins for staff to solve the issue.
Alexander Wed, 14 August 2024
Pleasant
Pit Sat, 10 August 2024
Superb
Howardr Mon, 5 August 2024
Very good
Lynda Mon, 29 July 2024
Passable
Berit Mon, 22 July 2024
Great location and value for...
Liked: The location was really nice. Staff was helpful. We got a complimentary upgrade to a room with a balcony which had a super view of the city.
Disliked: Our room smelled like curry and we couldn't get rid of the smell even though we opened the door/window.
Sevda Thu, 18 July 2024
Superb
Liked: The location is great, near Hercules Kassel. When you walk out from the hotel, you will have a wonderful walking area. Opposite Schloss Kassel.Before Chek in time, I wrote a few emails about questions and stay. Reception answered quickly. Staff are friendly and helpful.