Our stay was good and...

Liked: Central location was good. Breakfast lovely. Very friendly staff and general cleanliness though attention to detail could have made a difference. Bedding was comfortable, the room was well heated.
Disliked: Not having a kettle in the room to make a cup of tea,coffee or warm water.While I uphold the sustainability policy of cleaning only when necessary, the room was not swept, it had hair and fluff on the floor, shower head had dried shower gel on it. Thorough cleaning should be done before new guests check in.The big mirror was broken at the corner with a piece missing and did not look good.

Pleasant

Liked: Staff was good, breakfast was good, reception was good . Bathroom was good and clean.
Disliked: Room was very small, the hygiene was not good, it wasn’t smelling good when you enter the room. You could not walk around the bed after keeping the luggage. The room given first was at top floor and the rooftop was so low that it wasn’t possible to stand clearly.

Exceptional

Liked: Efficient and clean
Disliked: Machine to wash clothes

Superb

Passable

Liked: breakfast
Disliked: the rooms are old, not maintained, I was in two rooms because the first room looked like it was a youth hostel

Great hotel for the perfect...

Liked: Great location, in the city centre near the train station and accessible to all the sights.
Disliked: There was no coffee/tea set up in the room but there was a coffee shop attached to the hotel.

Good

Liked: Breakfast was excellent and hotel staff were friendly.
Disliked: Rooms were not having any aircondition, really bad air in the room. Bathroom were poorly cleaned, black mold in the floors.

Very good

Superb

Liked: Very convenient location and wonderful and very helpful staff. All fine and recommend