Scandic Kramer Guest Reviews
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1.2 miles from Malmo centre |
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Maybritt Sun, 16 February 2025
Overall a pleasant stay which...
Liked: Breakfast, location and staff were good
Disliked: Upon check-in, we were told the double room I booked for two adults was only for one adult and we had to pay an extra 600 Swedish krona for the second adult who shared the double bed (my brother's wife). A total of 4 adults was requested during my initial booking.com process and the confirmation email stated "price for 4 adults $XXX". The pdf attached to the email confirmed two rooms with one adult per room, in my brother's name (double room) and my name (twin room). I didn't think to query it at the time as my experience with booking hotel rooms in the past has always included the option of two people per room. Unfortunately we found out at check-in that this hotel has a one person per room policy and if it is more than one person, an extra fee is payable. This was contrary to the confirmation from booking.com that the total price quoted was for 4 adults and was therefore misleading to us. If I had known the price was only for two adults I would not have booked the Scandic Kramer. This situation left a very bad feeling about the booking process and we felt ripped-off as we were forced to pay for the "extra" person in the room. This was not clear at all when I made the booking through booking.com.The room facilities were disappointing, ours had no phone, no kettle or cups to make a cup of tea or coffee, no refrigerator to keep personal drinks cool, not even a bottle of complimentary water and very small TV's in moderate sized rooms.
Ioana Thu, 13 February 2025
Mediocre
Liked: Great location and breakfast
Disliked: The room was very cold, we asked for an extra heater but never got it. They don’t have any slippers.
Erika Tue, 11 February 2025
Short but sweet, basic and...
Liked: Staff were friendly, Beds were comfy; breakfast was good and in a central location!
Disliked: No tea or coffee facilities in the room, only coffee/tea facilities were available in the reception for 25SEK no phone in the room to contact reception, Feels a little old and not up to date with the times.
Lorraine Sun, 2 February 2025
Loved our first stay in...
Liked: Great location not far from train station. Breakfast had everything you could have asked for.
Disliked: Everything was great.
Cindy Mon, 20 January 2025
Superb
Nicholas Tue, 14 January 2025
Great location. Old interior
Liked: Location
Disliked: My room felt old and dark. The cleaners only came once in 4 nights.
Annie Sat, 11 January 2025
Superb
Ursula Fri, 3 January 2025
Superb
Philipp Fri, 3 January 2025
Very good
Katrine Wed, 1 January 2025
Very good
Liked: Super location Charming decoration Nice staff
Disliked: I didn’t like the bedding, very synthetic material I would have preferred a shower instead of a bathtub