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AustraliaSanta Ana Travel Inn Guest Reviews
Overall Average Score:
Disappointing (2.45 out of 5)
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| 1.2 miles from Santa Ana centre |
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Khoi Mon, 2 December 2024
Bad
Brynner Wed, 23 October 2024
Poor
Ikner Sat, 19 October 2024
Very dirty not like Motel...
Liked: I don’t like this place at all
Disliked: Nothing at all
Brenda Fri, 13 September 2024
You get what you pay...
Liked: Super close to 5 freeway
Disliked: No microwave, room had roaches, AC is old and outdated, no blankets just sheet and comforter. The man who checked in seemed nice but then came randomly to my door asking me to move my car and park right or else he would have my car towed. The parking spaces are super cinoacted and theres not enough room to get into and out of your car. I was in the middle of something and he would not leave until I moved my car. I felt harassed ! Plus he was yelling at me when he didn't need to. I moved my car then he left me alone.
Carlos Sat, 6 July 2024
Good
Liked: Close to food places, and the museum across the street
Disliked: Parking was tight
Jeffrey Wed, 22 May 2024
Poor
Disliked: A very "tired" hotel. Minimal extras. No coffee. No water.
Jeffrey Wed, 22 May 2024
Poor
Disliked: A very "tired" hotel. Minimal extras. No coffee. No water.
Miguel Sun, 4 February 2024
Don't stay here
Liked: I didn't like anything about my stay the management was awful the beds were awful they probably had bed bugs
Disliked: I didn't like the service I didn't like the location I didn't like the room the price and the attitude of staff
Miguel Sun, 4 February 2024
Don't stay here
Liked: I didn't like anything about my stay the management was awful the beds were awful they probably had bed bugs
Disliked: I didn't like the service I didn't like the location I didn't like the room the price and the attitude of staff
Pamela Thu, 9 November 2023
We hope you to inspect property and management and refund our moneys. All of it.
Liked: We enjoyed the 24 hour restaurant 5 blocks away which we had to use because there was not any coffee available onsite.
Disliked: We walked into a room that was filthy, broken down and worst customer service we have ever received. We have photos and videos to show anyone interested. Because of our schedule-a wedding in afternoon, we did not have time to find a new hotel. We weren't looking for something fancy. Just clean and welcoming. Not a broken toilet paper holder with a quarter roll. Not given a blanket and told "use this side the other side is dirty". Perhaps with a working lock not taped on by electrical tape. A working refrigerator would have been thoughtful. The cherry on the top, to be told our relationship is our "personal problem" felt so wrong. (we are a married gay couple). In calling the property afterwards we found out that they would allow us to check in at 12:00 with no additional costs. They shouldn't just choose who they will charge additional costs to. That is just biased.
