Good

Liked: Staff were kind and helpful. The rooms are spacious and well stocked.
Disliked: The breakfast option is not great.

Exceptional

Exceptional

Superb

Liked: I have a dairy allergy, which is sometimes challenging while travelling. The server at breakfast was fantastic, and worked with the kitchen to make sure I had a breakfast I could eat.
Disliked: Dairy free options for coffee would have been wonderful.

Excellent all round experience !

Liked: Clean quiet friendly comfortable and in a great location
Disliked: Nothing

Superb

Liked: All the staff were very friendly and helpful. Rooms were nicely renovated and comfortable.

Exceptional

Passable

Disappointing

Liked: Sandman has retained the courtyard garden. Hats off to the gardeners. It is an oasis in the cold winters.The reception employees went out of their way to answer requests & make one welcome.
Disliked: TV did not work for the 2nd night stay. Evidently, the reception was out and the repairman could not fix the problem.Cleaning request for a full clean had to let reception know before 10am. There were 3 levels of cleaning servicesUpon returning to my room at 5pm. - the bedsheets had not been changed nor was the bed made. The breakfastin the courtyard was expensive. Food was scarce on the plate. Servers expected a tip for doing their job.