Booking.com DIDNT MENTION THE CONSTRUCTION...

Liked: The staff were friendly.
Disliked: Booking.com didn't tell me the ENTIRE HOTEL was under construction so I could make a informed decision. I was put on a floor where the flooring and carpet was being removed with hammers at 8am and the hallway was all boarded up with construction tools EVERYWHERE. The staff also had a linen room beside my door so I could here all the housekeepers all day. I came for work and was working an Expo that ran all weekend until 1am so being woken up for construction was ridiculous. The entire hotel was booked so I couldn't be moved and Booking.com has not responded to me at all. I had to pay up front to booking.com for a room that was NOT WORTH EVEN HALF WHAT I PAID. I WILL NEVER USE THIS BOOKING SERVICE AGAIN THEY ARE JUST TAKING YOUR MONEY WITHOUT GIVING YOU THE INFO YOU DESERVE TO KNOW. I WOULD HAVE PAID MORE FOR A GOOD STAY AND ACTUAL SLEEP HAD I KNOWN. The manager Julie mentioned that Booking.com were aware of the construction so why didn't I get notified? Aside from construction, another thing that was very noisy was a pop machine directly beside my door that they send a tech to service when I was checking in and couldn't fix it so it made loud gurgling noise THE ENTIRE STAY that sounded like a tumble dryer with 20 pairs of shoes inside. How could this room reasonably be rented to a customer!!!!

Superb

Good

Superb

It worked fine.

Liked: Location
Disliked: Smell

Good

Exceptional

Would not go again

Liked: Location was good.
Disliked: Washroom with shower was so outdated. Toilet was leaking , couldn’t not sleep of leaking water. Our keycards unmagnetized so every single time went out we could not get in, we have to go to reception and ask for a key. I don’t even want to mention that there was car outside with signal alarm on all night and stuff could not verify who’s car was it. Where my self and few guest that we met in hallway knew which car was it. I came to hotel to sleep , so I did not sleep at all and paid for it .

Exceptional