Sanctuary Hotel New York Guest Reviews
Write a review
0.7 miles from New York City centre |
Write a review
Monique Thu, 27 February 2025
Excellent location with access to...
Liked: The room was small but cozy, just enough room for my husband and me. Seemed typical for NYC. I liked the glass shower and the appearance of the lobby, room and bar area. We loved the proximity to the theater district and other attractions. We also enjoyed the roof top restaurant.
Disliked: My only recommendation is to include better selections for the complimentary continental breakfast. They ran out of pastries and additional fresh fruit choices would be great. The cereal choices were limited to sugary options only. Please include a few healthier options. Maybe include English muffins and flavored cream cheese for the bagels.
Orlane Mon, 24 February 2025
Thank you to Eddie and...
Liked: The stay at Sanctuary Hotel was better than I expected! The staff was more than lovely, and Eddie and Spencer's team took great care of us. From the moment we arrived, we were warmly welcomed, and even at departure, they kindly booked us a taxi and helped load our suitcases into the trunk.The rooms are pleasant and clean, with housekeeping done almost every day. Towels are changed constantly, and even our pajamas were carefully folded on the bed.
Disliked: I think the breakfast could be slightly improved. There is a lack of fruit—only bananas and apples are offered, and the bananas are not always ripe. For French guests, the breakfast is decent and generously served, but it could use a bit more variety.
Arroyo Sat, 22 February 2025
Superb
Liked: The scenery was wonderful with the dark comfortable colors and the cleaning services were amazing. The staff were friendly and helpful for me and my friend.
Kunal Fri, 21 February 2025
Very good
Adria Thu, 20 February 2025
Exceptional
Andrea Mon, 17 February 2025
Superb
Liked: The room is well laid out and fun, and gorgeous. The bed is outstandingly comfortable. Staff was friendly and helpful! Ride from airport included with booking.com
Disliked: No gym
Lauren Sun, 16 February 2025
Very good
Alex Sun, 16 February 2025
Really enjoyed my stay there
Liked: Location. Hard to beat the location
Disliked: Breakfast options
David Fri, 14 February 2025
Dozen times
Liked: The team is always amazing. Have stayed there about a dozen times and they are incredibly helpful and attentive, and more importantly, it's genuine and not for show, which I like. Room was comfortable and well set out. Bed was very comfortable and excellent shower. The breakfast does me well as I just want coffee and a bagel. If you need more then you need to go to a diner or somewhere else which doesn't bother me. To be fair I was upgraded and it did make difference in room size but I've also got along with the smaller room noting that we are in central manhattan and most hotel rooms are fairly small.I liked also that the room has a decent light. I get fed up with dark rooms.
Disliked: Actually if they just had salad and boiled eggs rather than so much bread then that might work better otherwise nothing bad to say.
Mitchell Sun, 9 February 2025
Exceptional
Liked: Location is great. Cozy atmosphere. Helpful staff.