Sanctuary Hotel New York Guest Reviews
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0.7 miles from New York City centre |
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Eileen Wed, 9 April 2025
Exceptional
Liked: Great location
Filipa Tue, 8 April 2025
Pleasant
Liked: Poor breakfast. Nice staff.
Bánszki Sat, 5 April 2025
Very poor
Disliked: The door could be opened a little even when it was closed.The breakfast was below criticism. Sometimes we couldn't even sit down because of the dirty plates and the many people.In addition, upon arrival, they immediately take a deposit of about $300, which in my case, for example, they forgot to return. And I could write quite a few more things…
Christin Tue, 1 April 2025
Exceptional
Christine Tue, 1 April 2025
Comfortable, surprisingly quiet, great location...
Liked: The room was well appointed and comfortable, staff great and perfect central location. When booking I asked for a quiet room and it was very peaceful, away from the road side of the hotel
Disliked: Breakfast was the only area I think could be improved.On 2 days there were no croissants or yogurts left by the time I arrived, and only Frosties on offer cereal wise.Some muesli and fresh fruit salad would have been nice to have. Also no tea/coffee in rooms ...but I think that's a modern trend!
Patrick Fri, 28 March 2025
Hotel nice but Sky bar...
Liked: Location was great. Nice and clean. Great staff.
Disliked: The sky bar need to work on customer service. Sat at the bar for 15 mins and was never greeted or served so we left. Can back later that evening and it was a little better but not much. Work on that for sure. The pillows were way too soft and not very comfortable.
Linda Mon, 24 March 2025
Exceptional
Liked: The breakfast could have more ! We were disappointed on the price bookings charged as if i wanted to get day before arrival it was 200 dollars cheaper. I mentioned to staff but they said i should mention to you. I feel i use bookings a lot and should get a credit as i was overcharged. Thank you. Linda Walsh
Disliked: Breakfast
Sharon Sun, 23 March 2025
Good
Aga Sun, 23 March 2025
Exceptional
Liked: Good lacation, good staff
Disliked: The breakfast was weak; it could be expanded further.
David Thu, 20 March 2025
This is the place@
Liked: The hotel is so boutique. It's small and quaint. Staff is ever present and very friendly. Always available and adaptable for help.The location, location, location.... it is the middle of the Theater District and Times Square. Everything is easily accessible.
Disliked: I know that I will stay there again when I return to New York. Accommodations were clean, comfortable, and quite convenient.