Superb

My top two stay in...

Liked: The Kelly Wreastler design as always is impeccable and beautiful and tasteful all around in lobby, the rooms and restaurants. You can’t find a better rooftop view than Proper in SF and on weekends it’s always a cool crowd. The beds are so comfortable the shower just perfect and most of all the staff are so helpful. I had a meeting 5 minutes after I arrived and they helped me with an early check in to get to my room.
Disliked: The location is not great but that’s just SF. You have to uber in and out. Don’t walk around.

Exceptional

Bad

Liked: The room was safe and comfortable
Disliked: The valet lost my keys for 45 minutes. Threw off the whole day, missed reservations, and two mental breakdowns later we got our keys and just went home. Terrible experience.

Loved being in the center...

Liked: Loved the room and the decor, loved the lobby and decor. Loved the other guests - so many from Europe!
Disliked: The sad situation with unhoused people in streets on blocks near the hotel.

Very enjoyable & friendly Staff.

Liked: Neat, quiet, comfy & welcoming. Good friendly service.
Disliked: Nothing

Very good

There was a literal shooting...

Liked: Location is terrible. Zombie land outside both doors. Without much security.
Disliked: Location. Didn’t like the rooms either.

Really nice hotel but a...

Liked: The design was great.
Disliked: The location is really bad. The hotel is not doing enough to ensure guests can come and go safely.